What are the responsibilities and job description for the Dock Coordinator - 1st Shift position at Kuehne+Nagel?
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne Nagel, our McCarran site is looking for a new Dock Coordinator to join our Contract Logistics team.
Your Role
The Dock Coordinator oversees and manages all activities related to loading and unloading freight, ensuring efficient and safe operations, including coordinating with drivers, verifying shipments, and maintaining a clean and organized work environment
Your Responsibilities
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Your Role
The Dock Coordinator oversees and manages all activities related to loading and unloading freight, ensuring efficient and safe operations, including coordinating with drivers, verifying shipments, and maintaining a clean and organized work environment
Your Responsibilities
- Respond knowledgeably and courteously to incoming calls and customer inquiries
- Communicate with carriers
- Communicate with customer and customer suppliers
- Provide updates on order inquiries
- Responsible for managing claims and investigation flow ups
- Manage Service KPI’s and reporting metrics
- Expedite rush order requests and follow up
- General administration task in supporting shipment document flow
- Work on and execute tasks on customer systems
- Manage order exceptions to last minute customer requirements
- Promotes safe work environment and support EHS policies
- Work with Supervisor and Management team to enhance service levels
- Coordinate shipments additional shipments with transport department
- Ability to manage high call and business process volumes
- Coordinate / data input details for client KPIs around transport services
- Comply with GMP requirements as applicable to ensure that all quality and regulatory Pursue continuous improvement initiatives to drive increased productivity and service levels
- Other duties as assigned
- 3 years’ experience in the contract logistics field
- Operational, clerical and/or administrative experience relative to freight traffic
- Excellent communication skills (both oral and written)
- Good planning and organization skills; ability to multitask and be a self-starter
- Ability to maintain focus work on multiple projects and deadlines
- Advanced computer skills, including full proficiency with Microsoft Office Suite
- Proactive and customer focused
- Strong oral and written communication skills
- Effective presentation and customer relations skills, with excellent listening skills
- Outstanding organizational skills
- Good analytical skills with attention to detail
- Goal oriented, self-disciplined, and self-motivated to produce results
- Ability to work well in a fast paced environment
- Excellent problem solving skills
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.