What are the responsibilities and job description for the Information Systems Specialist position at Kuehne + Nagel?
Information Systems Specialist | United States | US2122384
At Kuehne Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Specialist at our distribution center in West Jefferson, OH.
YOUR ROLE
In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting / support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.
YOUR RESPONSIBILITIES
- You will be the primary support for local site system operational issues
- Basic troubleshooting of order and stock management issues
- Work with users on preventative action based on your findings
- Support with ticket creation, issue escalation, and follow-up
- Warehouse (location) and customer (article) maintenance
- Identification of process changes that will impact system documentation
- Local user training as possible
- Hardware troubleshooting such as printers, RF guns, and network
- Supporting release management activities by testing new functionality, verifying document changes, and more
- Support of local users regarding coordinating reporting requirements.
- Participating in training led by the IT team to be able to provide the first level of support
YOUR SKILLS AND EXPERIENCES
GOOD REASON TO JOIN
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical / dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite
ABOUT KUEHNE NAGEL
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne Nagel Group is one of the world's leading logistics companies.
CONTACT
US Talent Acquisition
USA.Talent.Acquisition@Kuehne-Nagel.com
