What are the responsibilities and job description for the Key Account Manager Healthcare National Account Program position at Kuehne+Nagel?
Are you thinking about accelerating your career with one of the most successful logistics organizations worldwide? Here at Kuehne Nagel, we are looking for new National Key Account Managers to join our sales team within the National Account Program.
Your Role
Our Director, Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships. We're looking for vertical specific and generalist account management experience.
Your Responsibilities
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $125,000 and $150,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Your Role
Our Director, Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships. We're looking for vertical specific and generalist account management experience.
Your Responsibilities
- Directly responsible for important accounts: engaging with the customer and Kuehne Nagel's network as the lynchpin in developing a relationship. Become a trusted advisor and the customers voice within Kuehne Nagel.
- Plan and build key account strategy: defining strategic approach on value proposition and solution and the internal and external positions of Kuehne Nagel on RFQs and tenders; partner with our departments to deliver attractive pricing and service.
- Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.
- Conduct structured review sessions: aligning and updating customers on customer strategy and priorities; adjust our value proposition; offer continuous improvement and new ideas.
- Competently connect global account teams: ensuring true global customer representation, collaborating with other national/regional KAM's.
- Key Account Manager networks globally and exchanges best practices and sales leads.
- Control monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i.e. accurate reporting).
- Hand over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne Nagel are met.
- Requires 5 years of freight forwarding industry new business sales and account management experience.
- Requires in-depth knowledge of international supply chain and experience with clients on a national and/or global scale.
- Experience with managing accounts within the healthcare vertical is strongly preferred.
- Undergraduate degree in logistics or related business field.
- Experience with End-to-End Logistics processes and solutions.
- Customer service skills.
At Kuehne Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $125,000 and $150,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Kuehne Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne Nagel.
Salary : $125,000 - $150,000
