What are the responsibilities and job description for the Office Manager/LQM position at Kuehne Nagel?
Your Role
The Office Manager/ LQM is responsible for ensuring the accurate flow of information, work scheduling and customer support data to and from the branch office and Quality, Safety and Heath, Environmental initiatives. This compliance shall be demonstrated through successful audit outcomes performed by the corporate QSHE organization, customers audits, client audits, government and regulatory audits, and third-party registration audits to the various standards to which Kuehne Nagel is certified. In addition to the regular CO functions (e.g. office supply ordering; vendor price comparisons; vendor set-up; overheads; soliciting vendor quotes for purchases/leases; hotel arrangements; attendance tracking; weekly reports; special event planning; maintaining phone system; maintaining security system; Branch inventory; maintenance of building/pets control; repairs etc; instanYour Responsibilities
• Train & supervise the administrative staff.
• Transmission of payroll data to the corporate office.
• Maintenance of payroll, attendance records and personnel files for both FTE & Temporary labor.
• Monthly Invoicing to customer with attention to detail.
• Revise policies and procedures where necessary to improve productivity.
• Support with the administration IT set up etc.
• Responsible for tracking training needs and requirements form a compliance standpoint.
• Update branch / office employment information (postings) for compliance with state and federal laws.
• Update daily, weekly, monthly &/or quarterly management reports.
• Organize branch events.
• Oversee the office vendors, needs and facility issues / matters in accordance with Kuehne Nagel’s vendors.
• Coordination of Training activities.
• Coordinate and support KN’s Products with quality matters.
• Support with office management related needs, office supplies, facility needs etc.
• Subject matter expertise for Quality, Safety Health, Environment, and Security matters within the branch. On site Quality Manager in line with QSHE guidelines and OSHA Reporting.
• Performance of self-audits for compliance.
• The hosting of audits by Clients, Customers, third parties or Government agencies.
• Implementation coordination and responsibility for new/revised standards and procedures.
• Communication and re-communication within the branch of relevant subject matter related to QSHE.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations, if required, so that qualified employees can perform the essential functions of the job.
Your Skills and Experiences
Must have three (3) years of administrative experience, two (2) in a supervisory role.
Skills and/or Experience:
• Successfully communicate – both verbal and written.
• Possess a business professional demeanor.
• Efficiently solve problems.
• Establish priorities and accomplish multiple tasks.
• Demonstrable organization skills.
• Experience in Microsoft Office software.
• Preferred minimum 3 year in a similar position,
• Working knowledge of KN’s QSHE policies, guidelines and work instructions.
• Familiarity with, ISO 9001, ISO 14001, and AS9100 (as applicable) Standards preferred.
• Good communication skills, both verbal and written.
• Demonstrates strong networking and interpersonal skills and professionalism to deal with all levels of personnel.
• Demonstrates ability developing and using relationships to facilitate accomplishment of goals.
• Must have good problem solving skills and be able to quickly identify, define and resolve problems.
• Proficient with MS Office, Excel, and have the ability to quickly learn other company specific programs.
• Bachelor degree in Business or equivalent experience.
• Requires a minimum of 5-6 years of logistics sales experience.
• Must possess excellent organizational, communication, and interpersonal skills.
• Ability to be detailed, proactive, and able to handle multiple tasks in a timely manner as well as be a team player.
• Strong communication (verbal & written) skills a must.
• Demonstrated attention to detail.
Good Reasons to Join
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.