What are the responsibilities and job description for the Community Specialist position at Kuester Management Group, LLC?
Job Duties
This is a full-time position which will work alongside assigned Community Management team to provide administrative support and assistance to assigned partner communities. Employee will be expected to utilize critical thinking and problem solving skills to provide valuable assistance with managing the day-to-day administrative and community service obligations.
Responsibilities
- Assist community managers with administrative support tasks
- Maintain community websites
- Distribute community communication pieces (email blasts, etc.)
- Review violation reports, send letters, prepare hearing packets
- Respond to elevated homeowner inquiries
- Assist with completing community action items
- Act as a back-up when community manager is out of office.
- Facilitate the sharing of community information to CSM team.
- Assist with overflow ticket requests during high volume periods.
- Attend board meetings & annual meetings as needed.
Education and Requirements
- Excellent organizational & time management skills
- Excellent verbal and written communication skills
- Strong critical thinking & problem solving skills
- Microsoft Office skills required (Outlook, Word, Excel, etc.)
- Strong PC skills
- Team focused mentality
- 1 to 2 years HOA experience preferred
- High School Diploma required
Benefits
- Full Insurance package
- Generous PTO offering
- 401K matching options
- Team oriented service group
- Family owned and operated company
