What are the responsibilities and job description for the Automotive Parts Support Specialist position at KUHN Group?
Responsibilities and Tasks
The successful candidate will be responsible for the following key areas:
- Customer Service: Provide top-notch support to dealers via multiple channels, ensuring their needs are met promptly and efficiently.
- Administrative Duties: Maintain accurate records, process transactions, and perform reconciliations within set deadlines.
- Inventory Management: Assist with inventory control, including cycle counts and submitting reports to the Accounting Department.
- Special Projects: Participate in initiatives such as the Technical Improvement Program and Annual Stocking Program.
Requirements and Qualifications:
- A high school diploma or equivalent and experience with Microsoft Office, particularly Word and Excel.
- Proficiency in using various business systems, including the ERP system and Automated Call Distribution (ACD) System.
- Excellent communication and problem-solving skills, with the ability to work well under pressure.
- Familiarity with inventory management principles and procedures.
