What are the responsibilities and job description for the Inside Sales Representative position at Kuiken Brothers Company?
The primary role of the Inside Sales Representative is to assist our customers in the selection, purchase and distribution of lumber, drywall, millwork, hardware, and all building materials by performing the following duties with a strong emphasis on customer service.
Responsibilities include the following (other duties may be assigned as needed):
- Advise customers in the appropriate selection of materials.
- Coordinate deliveries and will call logistics for customers.
- Create sales orders, quotes, and invoices accurately with strong attention to detail.
- Thorough and routine follow up on all quotes.
- Coordinate purchase orders and lead times with vendors
- Maintain an organized and accurate order file.
- Collect and apply payments from customers as per company policy.
- Maintain a clean, organized, and fully stocked work area.
- Grow sales through relationship management and recommendations of appropriate products and accessory products.
- Assist in supporting all sales efforts as directed by management.
- Provide regular support to all inside and outside sales reps as needed.
- Assist in merchandising, cycle counting, and store maintenance as required by management.
- Remain knowledgeable on all products and industry trends through regular training and continuing education.
Must be available Monday- Friday 7 am - 4 pm and every other Saturday 8:00 am -12 pm.
Technical Competencies:
- Knowledge of BisTrack, preferred
- Strong computer skills
- Proficiency in Microsoft Office (e.g., Word, Excel, Outlook)
Qualifications:
- Ability to read, write, and speak in English – spoken and written professional etiquette is required.
- High School Diploma or GED required
- One to three years of experience in building materials and/or retail
- Excellent interpersonal skills
- Effective verbal and written communication skills
- Excellent customer service skills
- Knowledge of industry products
- Excellent customer service skills
Non-technical Competencies:
- Judgment and thinking (strategic thinking, original thinking, judgment and decision making, problem solving, awareness)
- Performance skills (accuracy with detail, planning and organizing, efficiency, business acumen)
- Leadership (ability to take charge of a situation and make sure it gets resolved)
- Communication (verbal communication, written communication, the ability to synthesize and present financial data clearly and concisely)
- Ability to handle multiple tasks simultaneously
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Talking and hearing necessary for communication
- Reading a computer screen for an extended period
- Frequent standing and walking
- Reaching, handling, and finger dexterity necessary to operate various office machines/tools
- The employee may occasionally lift and/or move up to 50 pounds
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*Equal Employment Opportunity
Kuiken Brothers Company provides equal opportunity to all qualified employees, and applicants for employment, without regard to race, color, religion, sex, national origin, age, marital status, disability or sexual orientation. It is the responsibility of all management and supervisory personnel to ensure the fulfillment of this policy, including hiring, placement, upgrading, transfer, demotion, recruitment, advertising, or solicitation of employment; treatment during employment; rates of pay or other forms of compensation; selection for training; participation in Company-sponsored functions or programs; layoff or discharge.
Job Type: Full-time
Pay: $42,640.00 - $62,400.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $42,640 - $62,400
