What are the responsibilities and job description for the CHIEF ASSISTANT position at Kumon Math and Reading Tutoring Center?
We are seeking a long-term employee who wants to learn all aspects of Kumon and help with center management activities.
This role supports the Center Instructor in a variety of instructional and center management tasks. The ideal candidate will be responsible for managing the daily activities of the center, ensuring smooth operations, and providing excellent customer service.
Qualifications:
- Customer service minded individual - strong verbal communication skills, intermediate written communication skills
- Proficient in basic computer usage
- Must be very well-organized and able to multi-task
- Fluency in Spanish a plus!
- Loves working with children and able to provide a positive learning experience
- A self starter, motivated individual
Associate degree or bachelor's is a plus!
General Responsibilities:
Work closely with Instructor to develop and understand lesson plan and goals for each student in order to properly administer instruction individually.
Address student/parent concerns or escalate in a timely manner.
Parent communication and customer service. Manage Customer Service issues as they arise.
Provide assistance and guidance to staff and students, as needed, adhering to Kumon Method standards and center procedures.
Manage staff and complete daily/weekly/monthly tasks to ensure class and center operations run smoothly.
Ensure the center is prepared - all student folders should be pulled and prepped for class.
Update and maintain student lesson plans in Kumon's Center Management System
Manage graders, work with data entry staff to ensure all folders are data entered before monthly reporting is due.
Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets
Assist with and/or manage monthly marketing initiatives and retention events (student awards events, promotions, holiday events).
Assisting with the student enrollment process.
Keep physical space organized and maintained as needed.
Other duties and responsibilities as assigned.
Teaching experience will be a plus! We will train you for the job.
Job Type: Part-time
Pay: $13.00 - $16.00 per hour
Expected hours: 12 – 15 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $13 - $16
