What are the responsibilities and job description for the Service Manager position at Kunes Auto?
Service Manager: The Pit Crew Chief
Overview
As Service Manager, you're the high-octane driving force behind our automotive pit crew. Your mission: to fine-tune our department's performance, turbocharge customer satisfaction, and engineer operational excellence. With your leadership revving the engine and your passion for cars fueling the team, you'll keep us laps ahead of the competition.
Key Responsibilities
Leadership & Operations
- Set pole position goals and inspire your team to break records.
- Build and manage a championship-caliber crew.
- Tune the budget to maximize performance and innovation.
Customer Engagement
- Craft strategies to attract gearheads and retain loyal fans.
- Build relationships that turn customers into brand ambassadors.
- Address concerns with pit stop efficiency.
Quality Control & Tech
- Perform regular diagnostic checks to maintain peak performance.
- Monitor technician output to optimize workflow.
- Stay ahead of the curve with cutting-edge automotive tech.
Qualifications: Track Record
- Management Experience
- Bachelor's degree or equivalent in automotive management.
- 2 years leading a high-performance service team.
Skills
- Expert communicator and analytical thinker.
- Well organized and Driven
- Technical prowess to decode complex automotive issues.
Certifications
- ASE certifications in key specialties (Engine Performance, Electrical Systems, HVAC).
Work Environment
Our service bay is a high-speed, precision-tuned machine. You'll need quick reflexes, laser focus, and the ability to keep cool under pressure to excel in this fast-paced race to the top. This turbocharged version of the job description injects more automotive flair and racing metaphors, making it more engaging for car enthusiasts while maintaining the core requirements of the role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
