What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Kurt Kwon - State Farm Agent?

Benefits :

Flexible schedule
Opportunity for advancement
Paid time off
401(k) matching
Bonus based on performance
Competitive salary

ROLE DESCRIPTION :

State Farm Agency looking for Licensed Insurance Sales and Customer Service professionals who want wants to work from home! State Farm experience is preferred. Please do not apply if you are currently with a State Farm Agency . You must have and active insurance license and some prior insurance experience to be successful in this role.

Please only apply if you are a licensed insurance professional with insurance experience. If you are a motivated self-starter then this is your opportunity for a rewarding career with excellent income and growth potential. As a Customer Relations Representative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

Property & Casualty required.

State Farm experience preferred.

Bilingual Spanish preferred.

Must be familiar with and competent in using State Farm software.

Sales experience (outside sales or inside sales representative, retail sales associate) preferred

Excellent communication skills - written, verbal and listening

Self-motivated

Ability to multi-task

Ability to effectively relate to a customer

Must have the ability to carry out daily responsibilities without supervision

Dedicated to customer service

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem-solving

Salary : $20 - $30

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Customer Relations Representative - State Farm Agent Team Member

What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Kurt Kwon - State Farm Agent?

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