What are the responsibilities and job description for the Client Services Specialist position at KURT?
About the Job
Kurt Manufacturing is adding a dedicated Customer Service Representative to our team. This role will require strong communication skills and the ability to respond to customer requests or concerns with a positive, solutions-oriented approach.
Responsibilities:
Kurt Manufacturing is adding a dedicated Customer Service Representative to our team. This role will require strong communication skills and the ability to respond to customer requests or concerns with a positive, solutions-oriented approach.
Responsibilities:
- Respond to inbound customer inquiries via phone, email, or other communication channels.
- Prepare and send reports to management and other stakeholders as required.
- Communicate with internal teams to ensure smooth order fulfillment and resolve any issues that may arise.
- Maintain accurate records and databases to ensure efficient customer service.
- Participate in training and development programs to enhance knowledge and skills.
