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Battalion Fire Chief of Operations

Kurtz EMS
Escondido, CA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Job Description

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Position Title : Battalion Chief of Operations

Compensation : $35 per hour

Position Summary : The Battalion Chief of Operations provides operational responsibility for directing Fire, Rescue, and Emergency Medical Services for the Company. The position manages line personnel and their performance while providing service to customers. Battalion Chiefs of Operations work in their assigned division (Wildland, Rescue, Insurance, Logistics).

Essential Duties and Responsibilities :

  • Plans and quality controls the operations of stations and field crews, including monitoring work standards to ensure personnel are productively utilized and acceptable work quality and service level standards are maintained.
  • Conducts inspections, reviews reports, and investigates complaints to ensure compliance with Company policies, rules, and procedures.
  • Maintains clear, timely, and accurate communications between management, administration staff, and crew members.
  • Provides technical assistance to Captains and other staff in the completion of their work, and personally handles or directs complex tasks or multi-crew projects.
  • Maintains a competent and motivated workforce, with emphasis on first-line supervisors, through work assignments, performance evaluation, counseling, training, and managing member performance improvement actions.
  • Keeps superior officers informed of problems or issues which need to be addressed and proposes alternative solutions for consideration.
  • Identifies ways to improve and streamline operations, training, and equipment maintenance tactics and programs.
  • Assists the Operations Division Chief in preparing the annual budget.
  • Identifies and assesses the nature of problems impacting the effectiveness of service delivery and takes corrective action in consultation with the Operations Division Chief.
  • Establishes objectives for the operation of the Company in conformance with the goals set by Executive Management.
  • Plans, directs, supervises, and coordinates the work of field employees.
  • Projects a positive image to individuals and groups as a professional, competent, and helpful manager.
  • Prepares timely and accurate reports and maintains files in an up-to-date status.
  • Assures that all personnel under their supervision are adequately trained and appropriately informed regarding their duties and responsibilities.
  • Maintains an adequate level of physical fitness to meet job requirements.
  • Performs additional tasks or duties as assigned.

Minimum Required Qualifications :

  • Valid Driver’s License with a clean driving record.
  • High School Diploma or GED.
  • CPR with AED certification.
  • Bachelor’s degree from a four-year college or university, OR ten (10) years of paid professional all risk fire experience or equivalent.
  • Five years as a company officer / supervisor, managing a field operations team.
  • Proven knowledge of local, state, and federal rules and regulations as applied to the fire and emergency service industry.
  • California State Fire Marshal Fire Officer or equivalent.
  • A functional, working knowledge of computers and software, including Microsoft Outlook, Excel, Word, Teams, etc.
  • Desirable Qualifications :

  • Advanced fire service or management training.
  • California State Fire Marshal Confined Space Rescue Technician or equivalent (Rescue).
  • Hazardous Materials First Responder Operations or equivalent (Rescue).
  • Emergency Medical Technician; National, State, or County (All Divisions).
  • Core Competencies :

  • Evaluating, planning, and managing the technical and management aspects of Fire, Rescue, and EMS delivery.
  • Performance evaluation and employee development.
  • Program planning and development; written and oral communication.
  • Analyzing complex operational problems and preparing accurate reports.
  • Supervisory Responsibilities : This position may manage operational support staff and is responsible for the performance management and hiring of the employees within that area.

    Physical Demands : The employee is occasionally required to stand; walk; sit; use hands to handle objects; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds.

    Position Type / Expected Hours of Work : This is a full-time position. Days and hours of work may vary by Division, but are typically Monday through Friday, 8 : 30 a.m. to 5 p.m.

    Travel : Travel is primarily local during the business day, although out-of-area and overnight travel may be expected.

    Work Environment : This job operates in a professional office environment and routinely uses standard office equipment.

    Other Duties : This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

    The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

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    Salary : $35

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