What are the responsibilities and job description for the Hospital Technical Support Analyst position at KVC Health Systems?
IT Support Specialist – Hybrid Role (2 Days in Office) – Work Wellbeing Score of 82 on really!
Join KVC, where we leverage advanced enterprise technology to support 2,500 employees across 60 locations in 5 states. With a work wellbeing score of 82 on really, we prioritize a positive and dynamic work environment where you can grow your technical skills and advance your career.
What You’ll Do
Troubleshoot and support hardware, software, network connectivity, and Electronic Health Records (EHR).
Work independently using industry-standard troubleshooting methods.
Provide remote and on-site IT support, assisting staff with complex IT needs.
Travel overnight between 2 and 8 days per month to KCK, Wichita, and Hays hospital locations (company vehicle provided).
Maintain security and compliance with HIPAA and Joint Commission standards.
What You Bring
Experience: 3 years in a technical support role.
Education: High school diploma required; IT-related associate’s or bachelor’s degree preferred.
Certifications (Preferred): Microsoft Azure, Cisco CCNA, CompTIA.
Technical Skills: Windows, ChromeOS, Mac, Active Directory, Azure, networking, Citrix, AI troubleshooting, and more.
Soft Skills: Excellent communication, problem-solving, crisis management, and customer service abilities.
Why KVC?
At KVC IT, we use cutting-edge enterprise technology to deliver mainly remote IT services across a multi-state organization. This position offers hands-on experience with:
✅ Microsoft 365 & Cloud-Based Internal Software
✅ Electronic Health Records & AI Integration
✅ Advanced Storage Arrays & Cutting-Edge Security
✅ Cisco Meraki, VMware & Virtual Reality
✅ Enterprise Networking & Virtualization
Hybrid Work Model
This role offers a hybrid schedule, with 2 days in the office and the flexibility to work remotely for the rest of the week.
Make KVC the place to grow your technical skills and take your career to the next level!
Apply today and be part of a team where technology and innovation drive real impact.
