What are the responsibilities and job description for the Receptionist position at KVC Health Systems?
Job Description
Job Description
Position Summary :
The receptionist will be the first point of contact for visitors, patients, and families, and must maintain a calm, courteous, and professional demeanor at all times. They will ensure the lobby and extended areas are clean, tidy, and safe. The receptionist will perform administrative duties as assigned.
Schedule :
Monday-Friday : 8 am-4 pm
Education :
High School Diploma or GED
Experience :
Six to twelve months related experience and / or training.
Customer service experience preferred
Intermediate skills in Microsoft Office Suite, including Word, Excel, and Outlook email required
Preferred Skills :
Attentiveness, initiative, maturity, respect for confidentiality and discretion, ability to perform multiple tasks quickly.
Certification / Licensure :
At least 21 years old
Valid Drivers License
Valid Auto Insurance
Job Duties / Responsibilities :
Answers and directs all incoming calls
Typing
Greets and assists all visitors, patients, and families
Verifies employee and visitor identification
Reports unusual or suspicious persons or behaviors
Receives and dispatches packages (UPS, Amazon) and other items dropped at the front desk
Ensures lobby, exterior to main entrance, waiting rooms, and visitor bathrooms are clean, tidy, and safe
Administrative duties as assigned, including data entry, sorting mail, running reports
Model professional and courteous behavior for the children and adolescents in CMC’s care
Practice conduct that displays respect for all Camber colleagues and community stakeholders regardless of age, gender, identity, sexual orientation, race, religion, ethnicity, or veteran status
Other duties may be assigned
Join us :
We’re an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and experiences.
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