Convenience Store Operations Manager

Job Summary

The Deli Manager is a key member of the Kwik Fill team responsible for overseeing the store's food management operations. This individual will work closely with the store management to ensure the smooth operation of the food service department, maintaining high standards of quality, safety, and customer satisfaction.

Duties and Responsibilities

• Manage daily activities of employees to improve sales performance.
• Supervise employees in various duties such as cooking, serving, packaging, and operating counters.
• Manage product storage, maintenance, and rotation activities to avoid any damages or spoilages.
• Assist the Manager in the preparation and completion of food product inventory and sales budgets to meet department goals.
• Schedules and assigns job duties for associates.
• Assist in interviewing, hiring, and training associates.
• Provide training to staff on company policies and sales guidelines.
• Respond to queries and complaints from customers.
• Ensure employees follow company policies and store rules.
• Ensure that products are properly labeled with prices and dates.
• Monitor and maintain stock inventory levels to avoid over and under-stock problems.
• Operate and maintain all food preparation machines and equipment.
• Receive, unload, and stock food items.
• Adheres to state-specific sanitary inspection guidelines regarding sanitary facilities and controls, food storage and protection, equipment utensils, hygiene, and food handler activities.
• Wears and enforces any required dress code to include, including hats, hair nets, closed toes shoes, gloves, etc.
• Performs other duties assigned by the Manager, Assistant Manager, Food Service Manager, Director of Food Service, or District Manager.