What are the responsibilities and job description for the Customer Experience Specialist position at Kwik Trip, Inc.?
Exceptional Customer Service:
Kwik Trip, Inc. is committed to providing exceptional customer service to our guests. We are seeking a highly skilled individual to fill the role of Customer Experience Specialist.
Key Responsibilities:
- Customer Service: Provide prompt and courteous service to all customers, addressing their needs and concerns in a professional manner.
- Team Support: Provide support to the food service team to ensure that they have the resources and tools needed to excel in their roles.
- Problem Resolution: Address customer complaints and resolve issues in a timely and professional manner.
- Product Knowledge: Stay up-to-date on product knowledge and make recommendations to customers based on their preferences and needs.
We are looking for someone who is passionate about providing exceptional customer service, has excellent communication skills, and is able to work well under pressure.
