What are the responsibilities and job description for the Medical Office Support Staff - Carlsbad position at Kymera Independent Physicians?
Kymera’s Office Support Staff provide a wide-range of services for our patients and support for our clinical staff and providers. As office support, employees are trained to function as receptionists, schedulers, referrals specialists, medical records clerks, phone operators and registrars. In our Carlsbad and Hobbs clinics, these individuals complete some functions from all of these sub-categories while our clinics in Roswell have employees who specialize in these areas with cross-training to assist where needed. As our front-line staff, these employees represent Kymera’s first-impression for our patients and visitors. Some of the functions these individuals perform include: patient check-in/out, insurance verifications, co-pay collections, incoming and outgoing referrals processing, routing incoming calls and faxes to appropriate locations, processing requests for medical records, scheduling patient appointments, patient consultations, and updating patient demographics. All patient information is processed through our Electronic Medical Record (EMR) system and the vast majority of the work done by Kymera’s Office Support Staff is completed within the EMR.
Candidates seeking employment with Kymera in an Office Support position must have a High-School or General Equivalency Diploma, should have 1-2 years of experience working in a medical office setting, computer skills with emphasis on understanding EMR systems, customer service skills, organizational skills, the ability to prioritize and shift focus to assist with patient needs, and basic understanding of medical terminology.
Job Type: Full-time
Pay: $13.50 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Work Location: In person
Salary : $14 - $18
