Full Time Bridal Stylist & Sales (Indian Bridal)

The Bridal Stylist at KYNAH plays a pivotal role in providing an exceptional and personalized bridal shopping experience. You will be the primary point of contact for brides, guiding them through their shopping journey with expert advice, impeccable service, and a deep understanding of KYNAH's collections. As a key member of the sales team, you will maximize store capacity by managing appointments, closing post-visit sales, and assisting with custom orders and production details. You will also collaborate with the marketing team to generate content and contribute to trend forecasting. Additionally, you will help train and mentor new stylists to maintain the high standards that KYNAH is known for.

Key Responsibilities:

Client Appointments & Sales:

• Take daily bridal appointments to ensure the store operates at maximum capacity, meeting client requests and optimizing the store's sales potential.
• Provide personalized styling advice and expert guidance to clients, ensuring each bride finds the perfect look.
• Close sales post-visit by following up with clients via email, phone, and text to finalize details, create confirmation forms, and coordinate custom orders.
• Handle measurement and finalization appointments, ensuring precision and accuracy in all customer details.

Sales Opportunity & Tracking:

• Proactively manage and engage with the sales tracker to identify potential sales opportunities from previous client interactions.
• Reach out to clients who may have shown interest or are nearing a decision, working to convert leads into closed sales.
• Monitor sales trends, ensuring a continuous pipeline of clients, and strategize follow-up efforts to maximize revenue.

Training & Development:

• Play an active role in training and mentoring new bridal stylists to ensure the team is equipped with the tools, skills, and knowledge to succeed.
• Help create and maintain training materials that align with KYNAH’s standards of client care, sales processes, and product knowledge.

Post-Production Issue Resolution:

• Manage and resolve any post-production issues, working closely with clients and the production team to ensure all client concerns are addressed in a timely and satisfactory manner.
• Ensure all alterations, tailoring, and custom order changes are processed smoothly, ensuring the highest level of customer satisfaction.

Store & Team Support:

• Assist with the day-to-day operations of the store, including maintaining a clean and organized environment and ensuring products are well-stocked and displayed.
• Support the store manager in managing store logistics, such as appointment scheduling, product organization, and maintaining client relationships.

Inventory and Product Knowledge:

• Maintain comprehensive knowledge of all KYNAH products, including styles, fits, inventory, and customization options.
• Be proactive in sharing information about new collections, styles, and upcoming trends with clients to enhance their shopping experience.

Client Retention:

• Build lasting relationships with clients to encourage repeat business and foster a sense of community.
• Follow up with clients post-purchase to ensure satisfaction and encourage them to refer friends or share their bridal experiences on social media.

Expectations:

• Weekend Availability: Required to work weekends as scheduled. 
• Sales & Performance: Meet or exceed monthly sales goals based on personal sales, with regular tracking and reporting.

Skills & Qualifications:

• Experience: Previous experience in bridal styling, luxury retail, or customer service in a fashion setting is highly preferred.
• Sales Acumen: Proven ability to close sales both in-store and post-appointment, with a focus on customer satisfaction and retention.
• Communication: Strong verbal and written communication skills, able to build rapport with clients and collaborate with team members effectively.
• Product Knowledge: In-depth knowledge of bridal fashion, styles, and trends. Ability to provide expert advice and assist clients with customization needs.
• Creative Vision: A keen eye for styling and understanding of current bridal trends, with the ability to offer styling suggestions that align with individual client needs.
• Team Player: Collaborative attitude with the ability to work with and support other team members, including junior stylists and management.

Why Join KYNAH?

• Competitive Pay: Competitive salary with performance-based incentives and commission.
• Career Growth: Opportunities for advancement within a growing brand.
• Creative Environment: A dynamic and creative atmosphere where your input and ideas are valued.
• Benefits: Potential for paid time off, discounts on products, and the chance to work with a passionate and innovative team.

 To apply, please email your cover letter and resume to careers@shopkynah.com.