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Product Support-Test Technician

Kyntronics
Solon, OH Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 4/4/2025
Job Description

Solon area-based, Actuation Products manufacturer has an immediate opening for a Product Support, Designer / Test Technician to support engineering and assist with testing on the Kyntronics unique SMART Hydraulic Products.

Essential Duties and Responsibilities:

  • Learn and become proficient with Kyntronics products.
  • Support Kyntronics product lines including troubleshooting, both pre and post shipment – most support is via calls, some field support may be required.
  • Assist with customer models & supporting engineering using SolidWorks.
  • Conduct final testing and commissioning of Kyntronics products prior to shipment including ATP results and other documentation.
  • Develop and implement ATPs.
  • Provide critical technical information to Engineering for product improvement.
  • Assist with Engineering test plans and implementation.
  • Other duties as applicable.

Essential Traits:

  • Ability to problem solve with root cause analysis.
  • Familiarity with data acquisition and analysis.
  • Hard-working, hands-on, with a strong sense of urgency… “get the job done” approach.
  • Respect for others, high integrity.
  • Excellent computer skills and highly proficient using Microsoft Office suite.
  • Excellent communications and inter-personal skills.

Qualifications:

  • Bachelor of Science degree in Engineering or equivalent applicable experience.
  • Minimum of 2 years of experience testing / supporting similar products.
  • SolidWorks Experience is a positive.
  • Strong technical skills. Able to easily grasp product capabilities and effectively communicate technical concepts.
  • Familiarity with actuation.
  • Experience with Motion Control products and/or Hydraulic Systems and markets are highly preferred.
  • Strong professional references.

Performance Metrics and Expectations:

  • Customer Model Throughput.
  • Product Support Success.
  • Overall Customer Satisfaction leading to increased Sales.

Company Description

The Kyntronics SMART Electro-Hydraulic Actuator combines the Benefits of Both Electro-Mechanical Actuators (EMA) and Traditional Hydraulics while eliminating their shortcomings. Resulting in an actuation solution with superior functionality at a lower price point.

The Kyntronics SMART Electro-Hydraulic Actuator combines the Benefits of Both Electro-Mechanical Actuators (EMA) and Traditional Hydraulics while eliminating their shortcomings. Resulting in an actuation solution with superior functionality at a lower price point.

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