What are the responsibilities and job description for the Regional Director position at Kyo?
Kyo is a leading provider of child-centric Applied Behavior Analysis (ABA), serving thousands of families across nine states. Every day, we seek to achieve the unachievable for our clients.
As a Kyo Regional Director (RD), you will oversee all facets of a Kyo region, from ensuring exceptional client and staff experiences to fostering strong relationships within the local autism community. You are the driving force behind Kyo's reputation and expansion. If you thrive on autonomy, possess a passion for business operations, and are eager to make a meaningful impact, this role is tailor-made for you.Immerse yourself in our Autism Leadership Academy (ALA), a comprehensive program offering specialized training in clinical and operational leadership. Benefit from personalized mentorship, engage in collaborative opportunities with peers nationwide, and access continuous professional growth. Join us for a fun-filled journey where your impact truly shines!
We are seeking an exceptional leader to manage and grow our San Francisco team.
Pay Range: $115,000-$130,000
RESPONSIBILITIES include, but are not limited to:
- Entirely responsible for the success of their region, working closely with the Vice President of Clinical Services in a leadership team in setting, driving and implementing regional operating strategy.
- Recruit and manage BCBA staff and region’s clinical team, providing direction and inspiring leadership, role modeling high performance and achieving company and regional business metrics.
- Devote majority of attention and time to generating new clients, recruiting and hiring staff, quickly establishing payer relationships, and managing a new region’s growth and profitability.
- Maintain a billable productivity margin, based on regional targets as set by CEO, driving region’s revenue to meet quarterly targets.
- Drive client/payer/staff outreach and engagement via timely, effective, in-person and online communications and relationship building, generating new clients and referral volume to meet regional targets.
- Consult and resolve complex ABA cases, including timely remediation of client grievances.
- Provide direct clinical services for own client caseload; caseload size varies based on regional growth stage and is set by CEO.
- Manage region’s overall client/staff balance.
- Manage client waitlist, ensuring maximum retention of client pipeline.
- Identify and manage BCBA/BT staffing needs, ensuring open positions are filled on a timely basis, with qualified hires.
- In collaboration with HR and Senior Management, participates in recruitment, selection, hiring, termination, and coaching of regional staff.
- Coordinate region’s caseloads/referrals, training, and productivity management.
- Oversee implementation of and adherence to company’s policies and procedures.
- Coordinate with Admin departments---Revenue, Credentialing, Scheduling, Human Resources, Marketing, Talent, and Client Services to address region’s needs and meet goals.
- Remain current regarding new research, current trends and developments in ABA, autism and related fields.
- Comply with all company policies, including state regulated mandated reporter obligations as applicable and as described in the company's employee handbook.
KYO OFFERS YOU:
- An invitation to join Kyo’s exclusive Autism Leadership Academy.
- A place on our management team.
- A supportive and collaborative work environment with weekly, personalized 1:1 mentorship from the Vice President of Clinical Services.
- An annual stipend for professional development.
- The opportunity to make an amplified impact in the community.
- Comprehensive medical benefits, including dental, vision, and life insurance.
- Access to our Employee Assistance Program (EAP).
- Generous vacation time and paid holidays.
- 401k matching.
- Cell phone and mileage reimbursements.
QUALIFICATIONS:
- An active certification as a Board Certified Behavior Analyst (BCBA), in good standing.
- Minimum five years’ experience in the ABA field working with individuals with autism.
- Experience overseeing ABA services from clinical, administrative and operational perspectives.
- Experience supervising behavior intervention programs.
- A results-oriented mindset.
- Strong organizational skills; with an ability to effectively prioritize and multitask.
- Outstanding relationship-building and communication skills.
- Preferred: working knowledge of Apple technology and Google Suite.
- Must have reliable transportation, a valid state driver's license from state of residence and automobile insurance, as you are expected to drive as a requirement of the job.
- Comply with all Kyo company policies and procedures.
- Willingness and consent to obtain COVID-19 vaccination once available in your region, or ability to provide proof of completed COVID-19 vaccination.
PHYSICAL REQUIREMENTS:
- Pass DOJ & FBI background check and TB test where applicable.
- Receive and act on detailed information through oral & written communication.
- Utilize finger dexterity; good vision, hearing and critical thinking on a regular basis in order to carry out all duties and responsibilities.
- Able to sit, stand and walk during a standard workday.
- Able to drive from client to client and to various business meetings.
- Able to occasionally lift and carry up to 30 pounds or more.
Salary : $115,000 - $130,000
