What are the responsibilities and job description for the Coordinator, Learning & Development position at KYOCERA Document Solutions America, Inc.?
Overview:
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.
In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
As a Learning and Development Coordinator, you will be responsible for supporting the planning, coordinating, and implementing training and development programs across Kyocera Document Solutions and its Group Companies. This will include collaborating with various departments to identify and address specific training requirements, coordinating activities and processes linked to assessing employee needs, designing engaging learning content, delivering training sessions, and evaluating the effectiveness of our programs to ensure continuous skill development and performance improvement of our employees. This role will also be responsible for providing comprehensive administrative support to the Learning & Development (L&D) team.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.
Responsibilities:
Prepare documentation such as schedules, standard operating procedures and reports including course completions.
Coordinate and assist with the delivery of learning and development programs for leaders, managers, and employees.
Promote business initiatives for employee development by planning, coordinating and evaluating a variety of training programs
Conduct periodic needs assessment studies with management to identify current and future training needs
Coordinate training programs with other departments to maximize employee development opportunities
Research new trends and development strategies to ensure training programs are consistent with business goals and objectives
Support and maintain L&D content for internet and intranet websites
Act as the Learning and Development’s (L&D) first point of contact and manage the L&D inbox
Coordinate all learning and development activities
Support the organization in maintaining mandatory training compliance requirements.
Maintain training calendars, schedule courses and coordinator logistics for L&D programs
Facilitate participant registration for course registration
Coordinate with external trainers and vendors to ensure seamless program delivery
Maintain accurate records within the Learning Management System (LMS) to facilitate effective employee development initiatives.
Willingness to upskill to overlap responsibilities of other L&D team members.
Qualifications:
Minimum of 5 years’ experience as a Learning & Development or Training Coordinator
Experience working with a Learning Management System or database
Strong written and verbal communication skills
Excellent relationship-building and interpersonal skills
Strong organizational skills and ability to work in a fast-paced environment
Intermediate skill level working with Word, Excel, Outlook, and PowerPoint
Preferred:
Bachelor’s degree in a related field
Note:
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.
When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.
In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.
As a Learning and Development Coordinator, you will be responsible for supporting the planning, coordinating, and implementing training and development programs across Kyocera Document Solutions and its Group Companies. This will include collaborating with various departments to identify and address specific training requirements, coordinating activities and processes linked to assessing employee needs, designing engaging learning content, delivering training sessions, and evaluating the effectiveness of our programs to ensure continuous skill development and performance improvement of our employees. This role will also be responsible for providing comprehensive administrative support to the Learning & Development (L&D) team.
The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.
Responsibilities:
Prepare documentation such as schedules, standard operating procedures and reports including course completions.
Coordinate and assist with the delivery of learning and development programs for leaders, managers, and employees.
Promote business initiatives for employee development by planning, coordinating and evaluating a variety of training programs
Conduct periodic needs assessment studies with management to identify current and future training needs
Coordinate training programs with other departments to maximize employee development opportunities
Research new trends and development strategies to ensure training programs are consistent with business goals and objectives
Support and maintain L&D content for internet and intranet websites
Act as the Learning and Development’s (L&D) first point of contact and manage the L&D inbox
Coordinate all learning and development activities
Support the organization in maintaining mandatory training compliance requirements.
Maintain training calendars, schedule courses and coordinator logistics for L&D programs
Facilitate participant registration for course registration
Coordinate with external trainers and vendors to ensure seamless program delivery
Maintain accurate records within the Learning Management System (LMS) to facilitate effective employee development initiatives.
Willingness to upskill to overlap responsibilities of other L&D team members.
Qualifications:
Minimum of 5 years’ experience as a Learning & Development or Training Coordinator
Experience working with a Learning Management System or database
Strong written and verbal communication skills
Excellent relationship-building and interpersonal skills
Strong organizational skills and ability to work in a fast-paced environment
Intermediate skill level working with Word, Excel, Outlook, and PowerPoint
Preferred:
Bachelor’s degree in a related field
Note:
This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.
Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.
KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.
