What are the responsibilities and job description for the Corporate Learning Experience Specialist position at KYOCERA Document Solutions Inc?
Our organization is deeply rooted in the Philosophy of doing what is right as a human being. We are passionate about providing best-in-class customer service through efficiency, accountability, and knowledge to drive change.
We have been certified as a Great Place to Work since 2021. Our employees trust their leaders, take pride in their work, and enjoy their colleagues.
The Learning Experience Manager will design and develop online training courses, presentations, and content to educate internal sales personnel and channel partners on our company's product portfolio, including hardware, software, and technology services.
This role involves creating and maintaining content for our Learning Management System, authoring training materials, and supporting corporate objectives.
This is an opportunity to do something meaningful, challenge yourself, and influence change in an industry.
- Work closely with subject matter experts to define learning objectives and strategy.
- Collaborate with Product Marketing to understand our company's full line of products and business applications.
- Develop integrated learning and development plans for sales personnel.
- Create content focused on identifying consumer needs and effective selling strategies.
- Write and design online courseware, interactive training exercises, and certification exams.
- Proactively identify training topics and programs to support sales initiatives.
- Update the Learning Management System website and assist with instructor-led training sessions.
The ideal candidate will have:
- A minimum of 1 year of experience in Communications, Marketing, Sales, or Sales Support.
- Proficiency with e-learning content creation software.
- A minimum of 1 year of experience with Learning Management Systems.
- Proficiency in Microsoft Office.
- Exceptional written and verbal communication skills.
PREFERRED QUALIFICATIONS:
- A degree in Communications, Public Relations, or Marketing.
- Experience in the Office Technology industry.
- Experience presenting and conducting webinars.
- Bilingual (English and Spanish or Portuguese).
