System Administrator (On-site from Day One)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Title

System Administrator (On-site from Day One)

Required Skills and Experience

• At least three (3) years of experience working with IAM systems, including Okta, SailPoint, Microsoft Identity Manager, or other IAM solutions.
• Proficient in managing roles, user permissions, and access across various applications and environments.
• Experienced in monitoring system health, reviewing logs, and troubleshooting access issues as they arise.
• Knowledgeable about security technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and the principles of least privilege.
• Expertise in compliance standards and how access management integrates with compliance reporting and auditing processes.
• Ability to work collaboratively in a team environment, demonstrating strong listening skills, and contributing effectively.
• Proficient in communicating clearly with both technical and non-technical stakeholders, especially concerning permissions required to access IT resources, matching user job functions with predefined access roles, and compliance with agency procedures and compliance standards.

Preferred Skills and Experience

• Proficient in using request management and ticketing systems (e.g., ServiceNow preferred)
• Knowledge of security best practices, compliance regulations, and potential threats to user identities.
• Able to express ideas and opinions with clarity, while ensuring approachability and encouraging open communication.
• Ability to constructively challenge ideas and opinions with respect and professionalism.

Primary Responsibilities

• Perform onboarding, offboarding, and ongoing changes to user access across various systems and applications.
• Monitor the user account management workflow and track agency performance against service level agreement metrics.
• Ensure proper permissions are granted, changed, or revoked based on user job functions and employment status.
• Manage user attributes, roles for access control, and user profile information.
• Define and assign user roles according to job functions, employment status, and security standards.
• Manage access policies and entitlements for applications and resources.
• Implement role-based access control (RBAC) and attribute-based access control (ABAC) mechanisms.
• Design and create user-specific dashboards tailored to user roles and business needs, selecting relevant metrics and visualizations.
• Set up data filters and views to focus on critical access control information.
• Analyze data trends to identify patterns and potential issues related to access control.
• Identify areas for process improvement based on data insights.
• Provide ongoing user support by addressing and resolving provisioning and access management issues.
• Identify IT resource access errors and investigate incidents of unauthorized access.
• Run user access reports to ensure compliance with procedures and compliance standards.
• Prepare audit trails that track a history of IT resource access success and failure.
• Perform periodic reviews of IT resource access and validate user entitlements.
• Collaborate with the Information Security team to implement security procedures related to user access and promptly alert the team to suspicious activity or non-compliant activity.
• Coordinate with agency IT teams to ensure smooth integration with other systems.
• Provide group and individual training on identity management processes.
• Provide on-going support to end users on identify management processes.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.

Education

• A bachelors or masters degree from an accredited college or university in Computer Science, Information Systems, or a related field is required. Alternatively, four (4)years of equivalent work experience can be substituted for the educational requirement. Relevant experience may be substituted for education on a year-for-year basis when applicable.

Location

Tallahassee, FL

Duration

Long-Term

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. for more information.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.