What are the responsibilities and job description for the Host/Server position at Kyuramen Winchester?
Overview
We are seeking an experienced friendly and efficient Host/Server to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their dining experience. The ideal candidate will possess strong communication skills and a passion for providing outstanding customer service in a fast-paced environment.
Duties
- Greet guests upon arrival and escort them to their tables, ensuring a pleasant first impression.
- Take food and beverage orders accurately and efficiently, utilizing Aloha POS or other point-of-sale systems.
- Serve food and drinks in a timely manner while maintaining high standards of presentation.
- Address guest inquiries and concerns promptly, demonstrating excellent guest relations skills.
- Collaborate with kitchen staff to ensure accurate order preparation and timely delivery.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Uphold restaurant policies regarding health, safety, and sanitation standards.
- Assist with phone etiquette by taking reservations or answering inquiries as needed.
Experience
- Previous experience in food service or hospitality is preferred but not required.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Strong customer service skills with an emphasis on guest satisfaction.
- Excellent communication abilities to effectively interact with guests and team members.
- Experience in restaurant environments is advantageous but not mandatory.
Join us in creating memorable dining experiences for our guests while working in a supportive team atmosphere!
Job Types: Full-time, Part-time
Pay: $15.00 - $21.39 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $21