Business Account Management

Title: Business Account Management

Location: Jersey City NJ 07310

Email Address: davidm@kyyba.com

Description:

Responsibilities:

· Lead CIB ITO Budget Management:

o Coordinate and drive the monthly budget and head count monitoring for Head of ITO AMER and his Executive Committee

o Prepare the presentations for ITO in monthly Cost Monitoring Forum and review with head of ITO AMER before the presentation.

§ Content is related to monthly budget and head count actuals and forecasted projection for end of year spend and head count landing.

o Provide accurate figures, through presentation on a monthly basis with monitoring, of the external workforce.

o Work with entire ITO Business Management Community weekly to understand the projection of the spend on Travel & Entertainment for 2025, and consolidate the data with the Actual spend provided in the finance system

§ Consolidate the view and share with Head of ITO AMER and Global Head of ITO (when required) for the approval of the spend

· Lead CIB ITO Budget Management (Annual Budget Exercise):

o Coordinate and run weekly reviews starting from Budget Kick-off (June) to end of the first version of the Forecast 2025 and Budget 2026

§ Reviews with local departments within ITO, to review and understand the head count and budget submission and prepare for monthly presentation to Head of ITO AMER, for review and approval.

§ Organize all preliminary reviews (only head count in early July before simulation went live) and Forecast’25/Budget’26 reviews (after simulation go live) with each department head and head of ITO AMER

§ Capture exhaustive notes in each review, to ensure all feedback / asks from ITO AMER head are documented and implemented in the next simulation upload.

§ Reviews with Finance team to create the template for presentations to ITO AMER head, for later presentation of the budget to COO of AMER and Global Head of ITO

§ Reviews with Head of ITO AMER to provide analysis on all changes received in the weekly simulations, to ensure alignment with the changes made locally and centrally for ITO AMER

o Coordinated with local Finance team, the ITO AMER presentation for all content on the Forecast 2025 and Budget 2026 ask for ITO and each department.

§ Write and manage all commentary for most slides, to align with the overall messaging and story for the F25/B26

o After version 1 presentations conclude at end of September, monitor all changes made in the V1 and V2 budget and head count submissions; analyzed changes are to be reviewed and presented to the Department Heads and Head of ITO AMER

§ Coordinate and manage any change requests that were given by Head of ITO AMER

· Quality & Efficiency / Drive Business Management:

o Monthly monitoring of the Q&E department head count and budget, to ensure alignment with the head count / budget guidelines.

o Analyze, Challenge and approve all invoices that come through to Q&E department, additionally processing and approving some ad hoc ITO Management and Local COO Management, per the request of the Head of ITO AMER

o Work with Head of Drive and Head of Q&E on preparing the annual budget and head count submission for Q&E department and prepare the presentation to the Head of ITO AMER

o Own and update the head count forecasting tool (HEAT) for Q&E / Drive department, for all HC changes, new hiring and leavers; tool must be maintained on a bi-weekly basis, to ensure accuracy for the monthly head count monitoring forums.

Assist with ITO Level Up Framework:

o Ensure sustainability of the ITO Level Up Framework

o Contribute to the ITO Level Up scope expansion

o Stimulate creative problem solving while thinking “outside the box”

Minimum required qualifications

• 5 years of experience in either project management or business management role, with proven ability to deliver efficient, controlled and properly documented solutions in a global structure.
• Excellent communication skills: Presentation through Power Point and other tools, ability to simplify complex topics, ability to influence technical and non-technical audience, as well as senior leaders in the organization.
• Strong coordination skills within a global organization.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to interpret financial budgeting ledger, to preform analysis during the monthly and annual budget exercise.
• Ability to quickly adapt to new situations and ability to work with remotely located resources.
• Possess time management and priority management skills.
• Must act as a team player while being able to work autonomously.

Preferred qualifications:

• Knowledge in Power Bi, creating dashboards and interpreting them for presentations with senior management.
• Ability to use Excel for data analysis and reporting is an asset.