What are the responsibilities and job description for the Intake Specialist - Medical Management position at Kyyba Inc?
Job Title: Medical Mgmt Intake Specialist -Spanish Speaking (Detroit Metropolitan Area)
Are you an Intake Specialist seeking a dynamic and rewarding opportunity? Our client, a leading company in Healthcare, is looking for a talented Medical Mgmt Intake Specialist to join their growing team in Detroit, MI.
About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence
delivering high-quality resources and top-notch recruiting services, enabling businesses to
effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are
proud of our work culture which embodies our core values; incorporating value, passion,
excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We
empower our employees with the resources, incentives, and flexibility that they need to support
a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced
compensation structure combined with career development.Kyyba is recruiting for the below mentioned position with our direct client which is one of the major Healthcare Payers in the US.
Job Description
Rotating Saturdays, Holidays and Overtime as needed.
THIS POSITION IS REMOTE.
LOCAL CANDIDATES ONLY - Contractor must be of reasonable proximity to a client's Michigan office for IT support if needed.
Medical Management Intake Specialist
Work Hours:
• Schedule: Full-time, 40 hours per week
• Hours: Monday through Friday, 8:00 AM to 5:00 PM
• Flexibility: Schedules will include some Saturdays, Sundays, and Holidays; overtime may be necessary
Required Skills and Experience:
- Minimum of 2 years of experience in a healthcare, insurance, or related field
- High school graduate and college or university experience
- Medical terminology knowledge or a medical background is required
- Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
- Customer service experience is required
- Strong phone skills with experience handling inbound and outbound calls
- Experience with healthcare management software and databases
- Excellent verbal and written communication skills
- Ability to explain complex information in a clear and concise manner
- Strong problem-solving skills with the ability to analyze data and identify trends
- Attention to detail and accuracy in all work
- Ability to work collaboratively with cross-functional teams
- Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders
Highly preferred:
- Two years of college or associate level degree equivalent
- Experience with providing high quality, provider focused servicing to facilities and doctors
- Work collaboratively as a team member with peers and nurses
- Concisely and accurately enter documentation into Care Advance
- Effectively engage over the phone via both inbound and outbound with providers
- Process provider requests as needed
- Acts as providers first trusted source for UM Prior Auth programs
- Assign faxes to designated staff
- Process requests for compliance inquiries
- Access various UM department mailboxes and voicemail as needed
- Ability to function independently
- Critical Thinking
- Bi-Lingual/Spanish
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
- An INC 5000 company for 10 years
- Corp! Michigan Economic Bright Spots
- Crain’s Detroit Business Top Staffing Service Companies in Detroit
- TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
- Best of MichBusiness winner in HR Wizards & Partnerships
- Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
- 101 Best & Brightest Companies to Work for in Michigan
Job Types: Full-time, Contract
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: Remote
Salary : $18 - $21
