IT Support Specialist

Position Title : IT Support Specialists
Location: Waterloo, IA - 50704

3rd shift (10:30 PM to 7:00 AM)

Job Description:

• Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following duties

Job Duties:

• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.
• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts.
• Responsible for effective e-mail communications and ability to create and maintain basic documents/records.
• Responsible for recognizing problems with the processes/operations supported
• Maintains equipment, supplies, data supporting processes or operations.
• Applies some technical knowledge in the support of processes or operations

Job Requirements:

• Knowledge of computing and networking concepts and fundamentals
• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts.
• 1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:

• Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

Job Types: Full-time, Contract

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Help desk: 1 year (Preferred)

Ability to Commute:

• Waterloo, IA 50704 (Required)

Ability to Relocate:

• Waterloo, IA 50704: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $26