Sr. Agile Master PMO

Job Title: Sr. Agile Master PMO

Duration: Open ended

Location: Greenville, SC

Shift: A shift Monday to Friday

Notes: IT Compliance and Governance steering and communication

· Oversee and coach Agile Master Community for the Client IT Departments from Canada to Argentina

· Bridge requirements from the region Americas back to centrally steering Agile function in Munich, Germany"

Purpose and Responsibilities: Applies the agreed core elements of the Agile working model within the Feature Team towards the Feature Teams and the Product Owner. Facilitates the delivery and support of the development portion of projects/programs within specified functional area(s). Coordinates and takes the lead role for the technical/functional development and support of IT applications in his/her area of responsibility. Coordinates all development aspects including reports, interfaces, conversion programs, database and data design and creation, enhancements and automation services. Provides accurate estimates based on design documents, including data mapping, and interface models. Oversees the agreed core elements for the Project Management Office (PMO).

· Ensures adherence to the core elements of the agreed agile working model (e.g. Sprint reviews, Retrospectives) including organization, moderation and follow-up of Agile events.

· Coaches and supports feature teams regarding organization, effective working methods, moderation, methods and ensures the cooperation within the feature team.

· Supports the implementation of large initiatives involving multiple feature teams using scaled agile methodologies.

· Eliminates impediments for feature teams, including management of an impediment backlog, if necessary.

· Supports the product owner in ensuring an effective distribution of backlog items across the teams (avoiding risks, ensuring knowledge transfer).

· Visualizes the performance of the teams with appropriate metrics and continuous improvement of collaboration to promote team efficiency.

· Identifies deficits (e.g. local optimization) and improvement requirements.

· Protects the feature team from unauthorized interruptions during a sprint.

· Oversees the flow of information between the product owner and the feature teams.

· Provides project management support for product line projects, as well as ensuring client standards during all phases of the project.

· Monitors all elements of the projects (time, costs, quality, risks).

· Ensures IT project management Agile guidelines are being followed in the project.

· Ensures IT project documentation follows current client standards.

· Ensures IT project sites are kept up to date on status, with written documentation of defects and open issues.

· Ensures Jira and Confluence sites are up to date.

· Collaborates closely with the business to understand business requirements.

· Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of IT solutions.

· Provides support for difficult and complex system environments.

· Provides support, assistance, and training to users.

· Drives small to medium sized projects with planning, development and implementation of system solutions.

· Coordinates activities for multiple projects simultaneously.

· Utilizes ITPM Agile methodology effectively in performing all tasks.

Education and Experience: Bachelor’s Degree in Information Technology/Management or Computer Science or the equivalent of 4 years of professional experience in IT application development and support.

· 5 years experience in a variety of Agile methodologies with competency for the specification and the adherence to the obligatory elements of the agreed agile working models

· 5 years experience in planning, analysis, design, testing, implementation, documenting and training of IT applications.

· 5 years experience in project management (small-to-medium size).

· 5 years experience working in a customer service orientated environment.

· 5 years experience working in a team-oriented, collaborative environment.

· 3 years experience working in a scaled agile framework.

Licenses and/or Certifications: PMO certification