DOT Web Content Coordinator Job at Kyyba in Boston

Job DescriptionResponsibilities : Maintenance of content including editing, proofreading, creating, developing, managing, approving, and publishing content for the organization's web presence (requires working with content management software).Maintain a consistent look and feel throughout all web properties.Maintain quality control across the sites by utilizing Web Governance tools to find broken links, misspelled words, accessibility, and search engine issues. Find, diagnose, and fix Web site problems.Review website content periodically to assess the usability of the pages, making recommendations for change as appropriate. Test compatibility with current browsers and test accessibility compliance.Participate in the development and integration of graphical and multimedia components with attention to appropriate compression techniques and resolution to ensure high quality and speed of delivery.Leverage content syndication opportunities across sections of the Website.Assume a lead role in the content creation lifecycle that begins with analysis (audience, goals, structure, key points), and then initial design, design approval, followed by development, testing and final approval, launch and maintenance.Improving the compatibility of content with search engines, to achieve the goal of increasing traffic to the sites.Compile, analyze and report on website usage statistics, utilizing Google Analytics.Anticipate problems and identify and evaluate potential sources of information to generate alternatives and solve problems where precedents do not exist.Complete all work in a timely manner, following department standards and policies, with few errors and to the satisfaction of the customer.Communicate, explain, and defend ideas and information clearly and adapt to the audience's level of knowledge.Keep current with emerging content related web technologies.Work cooperatively with team members.The Web Content Coordinator will contribute to and participate in other tasks and special projects and perform other duties as assigned.Mandatory Requirements : Working knowledge of the Web principals of accessibility, usability and user experience, Information Architecture, along with Web basics and best practices. Experience applying expertise in information architecture, search engine optimization, usability, user experience and accessibility to handle the day-to-day management, editing and quality control of text, images, and other content on an organization's Website.A minimum of one year's experience supporting multi-layered Websites for an organization.Proven experience in trouble-shooting search engine optimization and recommending improvements to the information architecture of a website. Experience with optimizing content for user experience as well as SEO effectiveness.Experience in writing and editing digital content for internal and external audiences. Understanding of Plain Language laws.Exceptional written and oral communication and organizational skills.Thorough understanding of Accessibility issues and standards to ensure compliance with WCAG 2.1 nd standards and regulations.Practical experience with Web project management, information architecture, usability, content management and user-centered design principles.Ability to manage multiple projects in a fast-paced, deadline-driven environment.Excellent attention to detail; ability to review moderately complex information from multiple sources and determine relevant information to a given situation.Ability to provide outstanding customer service by; anticipating and assessing customers' needs and identifying products and / or services to meet their needs, resolving complex or non-routine problems, questions, or complaints; listening to, understanding, and respecting customers and recognizing potential miscommunications.Skill in applying principles / methods to ensure that policies, directives, and guidelines are followed.Ability to logically identify alternatives to solve complex or sensitive problemsProven ability to build consensus and work effectively within a cross-departmental team.Knowledge of Google Analytics, including set up, and analyzing and reporting on statistics.Familiarity with Web Governance principals and tools.Knowledge of corporate / Federal internal communication methods and strategies.Working knowledge of html, CSS, Photoshop, SharePoint and Acrobat Professional and content management systems.Bachelor's degree in English, Journalism, Communications, or a related field.About Kyyba : Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.Disclaimer : Kyyba is an Equal Opportunity Employer.Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.Rewards : Medical, dental, vision401kTerm lifeVoluntary life and disability insuranceOptional Pre-paid legal planOptional Identity theft planOptional Medical and dependent FSAWork-visa sponsorshipOpportunity for advancementLong-term assignment with opportunity for hire by clientSELECT AWARDS An INC 5000 company for 10 yearsCorp! Michigan Economic Bright SpotsCrain's Detroit Business Top Staffing Service Companies in DetroitTechServe Alliance Excellence Award- IT and Engineering Staffing & SolutionsBest of MichBusiness winner in HR Wizards & PartnershipsMetro Detroit Elite Category : Recruitment, Selection & Orientation for 101 Best & Brightest101 Best & Brightest Companies to Work for in Michigan