What are the responsibilities and job description for the IT Support Specialists position at kyyba?
Position Title : IT Support SpecialistsLocation : Olathe, KS - 66061Onsite Position, 1st shift position (7 am to 3 : 30 pm)Manager is open to recent gradsJob Description : Provide onsite deskside Tier 2 support to the Waterloo IA location through performing the following dutiesJob Duties : Performs / monitors standard processes or operations that are highly stable and / or relatively consistent in how to fix.Documents recording and / or distributing information. Has some breadth, depth and / or frequency of interaction with external contactsResponsible for effective e-mail communications and ability to create and maintain basic documents / records.Responsible for recognizing problems with the processes / operations supported. Is responsible for resolving those problems with pre- established and documented solutions.Maintains equipment, supplies, data supporting processes or operations.Applies some technical knowledge in the support of processes or operations.Job Requirements : Knowledge of computing and networking concepts and fundamentalsAbility to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.Knowledge of computer security policies and a general overall knowledge of computer security concepts.1 year or more IT experience preferred, but recent college graduates will be consideredEducation Requirements : Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
