What are the responsibilities and job description for the Work From Home AVP of Client Services position at L.A. Head Hunter?
Welcome to L.A. Head Hunter! We're a worldwide consulting firm specializing in tailor-made Human Capital solutions. Our mission? To partner strategically with HR and business units, supporting organizations in achieving their goals and boosting competitiveness. Join us on this exciting journey!
About the role:
As our AVP of Client Services, you'll be at the helm of building and maintaining long-lasting relationships with our top-tier clients. This role is crucial in overseeing a talented team managing 20-25 projects per direct report, with a total revenue of $10-15M. Your leadership and client-focused strategies will be instrumental in driving growth, strengthening partnerships, and ensuring client satisfaction across our portfolio.
In this role, you will:
- As an AVP of Client Services, you'll build and maintain exceptional client relationships that drive revenue growth and retention across the company.
- Your client-centric approach will shine as you serve as a client champion, ensuring the highest levels of service and partnership while identifying growth opportunities.
- Your leadership skills will be crucial as you lead and mentor a team of direct reports, promoting client retention, driving their growth, and guiding them in managing a portfolio of large-scale projects.
- Your analytical abilities will be put to the test as you identify and analyze opportunities for client growth using a consultative approach and strong analytical skills.
- Your collaborative skills will be at the forefront as you work closely with cross-functional teams to ensure client needs are met and exceeded, aligning solutions with business objectives.
What you bring to the table:
- 9 years of experience in a senior client services role, with proven success in managing client relationships at the executive level.
- 4 years of experience leading teams and developing talent.
- Strong background in the IT or technology services industry.
- Extensive experience in client services, with a consultative mindset and the ability to drive business growth.
- Advanced level of English.
Perks:
- Remote Work: Enjoy the freedom of full remote work and setting your own schedule.
- Financial and Practical Perks: Get excellent compensation in your preferred currency, plus a complete home office setup.
- Time Off: Take advantage of generous paid leave policies, including parental leave, vacation, and holidays.
- Cultural and Professional Growth: Join a diverse and innovative environment that fosters personal and professional development.
- Collaboration and Development: Engage with top-tier professionals worldwide and grow your skills in our supportive atmosphere.
Join us at L.A. Head Hunter and let's support organizations to achieve their goals. Ready to make an impact? Apply now!
