Head of Supply Chain, Americas

Join our passionate and dedicated teams who are shaping the future of sound!

 We are looking for a Head of Supply Chain to define and lead our Supply Chain strategy in the Americas region, covering Transport & Customs, Warehousing, and S&OP process. This role operates within a matrix environment, collaborating with teams across our global organization, including 3 Business Units (EMEA, AMERICAS, APAC) and the corporate supply chain teams.

Key Responsibilities

• Assessment & Design of the Americas Supply Chain Model:
• Define and implement S&OP processes, including demand planning, network optimization, and capacity planning.
• Support various projects such as monthly demand plans, consumption models, integration of new businesses, and new product launches.
• Develop and lead the global logistics strategy, covering warehouse operations, transportation, customs, and trade compliance.
• Conduct SWOT analysis, provide recommendations, and create business cases to determine the optimal Supply Chain model for the region.
• S&OP Activities:
• Oversee all strategic S&OP and demand planning activities.
• Aid in the design, development, and implementation of Dynamics as an end-to-end business solution.
• Establish and document operational standards for S&OP.
• Facilitate monthly demand forecast aggregation and consensus between functions and stakeholders.
• Build trust and alignment with operations partners to optimize production strategies.
• Drive continuous improvement of demand planning and S&OP processes.
• Monitor the demand plan and provide detailed input to Sales for S&OP meetings.
• Measure, control, and improve S&OP plan accuracy through defined metrics.
• Lead network optimization processes to mitigate costs and maximize service.
• Develop capacity simulation processes for growth sensitivity analysis.
• Provide leadership for the demand planning/forecasting process.
• Map the supply model based on business rules, forecast demand, and historical sales performance.
• Develop metrics for forecast accuracy, planning data integrity, S&OP performance, service, and inventory metrics.
• Customs:
• Develop and execute strategies for customs activities.
• Drive import & export initiatives, working cross-functionally to identify key opportunities.
• Serve as a subject matter expert and advocate for compliance in customs activities.
• Create metrics to measure performance and identify trends.
• Standardize operational procedures in collaboration with operations and technology partners.
• Transportation:
• Develop and execute a sustainable transportation plan.
• Participate in negotiating rates and managing contracts with the Purchasing Department.
• Develop optimization strategies to reduce costs and provide a competitive advantage.
• Build strong internal relationships with key stakeholders.
• Ensure transportation performance meets business needs.
• Communicate issues and market conditions to stakeholders, identifying gaps and solutions.
• Establish relationships with international key carriers.
• Maintain transportation KPIs for continuous improvement.
• Warehousing (managed internally):
• Design and implement global warehousing strategies.
• Standardize warehouse operations processes.
• Lead logistics providers to ensure timely inbound and outbound flow of goods.
• Deliver outstanding service levels and exceed customer expectations.
• Optimize company-owned and leased assets.
• Identify and implement initiatives and technology for operational savings.
• Develop KPIs for warehousing, inventory management, and network effectiveness.
• Support warehousing needs and evaluate inventory requirements for competitive solutions.
• Ensure safety best practices.
  
  

Qualifications

• 7 years of experience in Supply Chain, Global Planning, or equivalent.
• Experience in consulting is a plus.
• Project management experience.
• Expertise in end-to-end Americas supply chain and S&OP operations.
• Strong leadership and communication skills.
• Proficiency in English.
• Technical skills: Proficient in Excel, BI reporting, and ideally Microsoft DYN365.
• 25% travel required.
  
  

Reporting Line

• Direct: CEO Americas
• Matrix: Global Director of Supply Chain
  
  

Role based in Nashville, Tennessee

Join our passionate and dedicated teams who are shaping the future of sound!