Valet Supervisor

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Deliver internal and external guest service by ensuring every interaction is timely, knowledgeable and friendly! Always strive to find solutions to guests’ problems.
• Assist with staffing, scheduling, evaluating, training, developing and monitoring of valet. Recommend wage increases, promotions, demotions, discipline and other employment actions for valet service staff.
• Assist with developing and updating Standard Operating Procedure for the valet service operations.
• Serve as the Supervisor-On-Duty for the Hotel team as required.
• Responsible for addressing and resolving guest complaints.
• Greet arriving and departing guests. Opens passenger door(s) and offers assistance, if appropriate.
• Provide claim check and instructs guests on how to reclaim vehicle.
• Park guest vehicles in specified areas in a safe and efficient manner.
• Retrieve customer vehicles from specified areas in a safe and efficient manner.
• Provide travel directions and information on property events and promotions.
• Provide accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements, and conditions with require attention and or repair. Obeys all traffic laws on and off property.
• Promote the courteous treatment of customers and resolving guest service issues.

BRING US YOUR BEST.

• Must be at least 18 years of age and have demonstrated supervisory experience
• Must be in possession of and maintain valid state driver’s license
• Motor vehicle report must be free of careless motor vehicle accidents and moving violations within the last 3 years
• Must be able to run as a regular function of the position
• Minimum of two (2) years of Supervisory experience

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Salary : $20