Event Services Manager @ Luxury 4- Diamond AAA Rated Resort

Description

About Us:

Located in the heart of Del Mar, L’Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California’s most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The JOB:

 As the Event Services Manager you will have the opportunity to create memorable experiences for our guests. This role acts as a liaison between clients and the hotel to provide execution and supervision of weddings and other social events, including room blocks. The Event Services Manager provides detailed event orders, resumes and diagrams for clients as well as managing billing and room blocks. This role will provide stellar service with the goal of creating magical experiences. This is a highly visible role in which you directly impact the guests visit and have the ability to create memories that will last a lifetime!

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Event Services Manager requires skills such as organization, detail orientation and a genuine desire to take care of others.

Our CULTURE:

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction and soul.” Our properties are not a “one-size fits all”. And neither are our team members. What makes L’Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The OFFER:

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

· A comprehensive Health Benefits Package to include Medical/Dental/Vision (including a MediExcel Plan)

· Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance

· 401K Plan with Employer Match

· Paid Holiday/Vacation/Sick

· Bonus Incentive Plan

· Onsite Complimentary Parking

· Free Meals in EDR

· Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts

· Career growth opportunities and recognition programs

At L’Auberge Del Mar, we take pride in supporting our initiatives towards Diversity, Equality, Inclusion and Accessibility. We have established a DEIA Committee to bring together a variety of thoughts, perspectives, and expressions. We would love for you to share yours with the Team.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

Key Responsibilities:

• Serve as the main point of contact for clients planning weddings, milestone celebrations, and other social events.
• Conduct site visits, client meetings, and event walkthroughs to ensure all details are aligned with expectations.
• Create and manage comprehensive event plans, timelines, layouts, and logistics ensuring all aspects are aligned with client expectations.
• Coordinate all event-related services, including hotel menus, audiovisual, and accommodations.
• Coordinate with and manage various vendors, including florists, entertainment and décor providers.
• Maintain accurate and up-to-date documentation, contracts, and communication records.
• Oversee on-site event execution, ensuring quality control and resolving any last-minute issues.
• Manage event budgets, billing, and post-event reconciliations.
• Provide exceptional guest service and foster positive relationships to encourage repeat business and referrals.
• Stay updated on trends in weddings and social events to offer fresh and innovative ideas to clients.

Qualifications:

• Bachelor's degree in hospitality management, Event Planning, or related field (or equivalent experience).
• 3 years of experience in event coordination or event services, with a focus on weddings or social events.
• Strong organizational and time-management skills; ability to manage multiple events simultaneously.
• Excellent interpersonal and communication skills.
• Calm under pressure with strong problem-solving abilities.
• Experience taking care of guests in a fast-paced environment.
• Proficient in event management software and tools (e.g., Social Tables, Delphi, or similar platforms).
• Flexible schedule, including  availability on evenings, weekends, and holidays as needed.

Preferred:

•   CMP (Certified Meeting Professional) or CSEP (Certified Special Events Professional) certification.
• Experience working in luxury hospitality, event venues, or high-end catering environments.

Salary : $72,000 - $78,000