Senior Conference Services Manager

Description

The JOB:  

As a Sr. Conference Services Manager, you will have the opportunity to create memorable experiences for our guests at L’Auberge Del Mar. This is a highly visible role that acts as the liaison between clients and the hotel to provide detailed execution and supervision of assigned groups, corporate group events, and guestroom blocks.  This role will provide exceptional service for maximum re-booking achievement and upsell total revenue for profitability. The Conference Services Manager provides detailed event orders, group resumes, and diagrams, manages both pre-planning and onsite event coordination with clients, and oversees final group billing arrangements. This position reports to the Director of Catering and Conference Services.

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving to service successful events. The role of Sr. Conference Services Manager requires skills such as organization, efficient time management, attention to detail, a positive attitude, flexibility, and a genuine desire to take care of others.

Our CULTURE:

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction and soul.” Our properties are not a “one-size fits all”. And neither are our team members. What makes L’Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine, and we enjoy having fun! 

The OFFER:

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

· A comprehensive Health Benefits Package to include Medical/Dental/Vision (including a MediExcel Plan)

· Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospital Indemnity, Pet Insurance

· 401K Plan with Employer Match

· Paid Holidays/Vacation/Sick

· Onsite Complimentary Parking

· Free Means in EDR

· Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts

· Career growth opportunities and recognition programs

At L’Auberge Del Mar, we take pride in supporting our initiatives towards Diversity, Equality, Inclusion and Accessibility. We have established a DEIA Committee to bring together a variety of thoughts, perspectives, and expressions. We would love for you to share yours with the Team.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Refined verbal and written communication skills
• At least 3 to 5 years' experience in Catering/Conference Services managing corporate groups (Delphi experience required) 
• Strong time management skills and proven demonstration of conflict resolution, with grace under pressure
• Experience in taking care of guests in a fast-paced environment
• Flexible schedule availability to include early mornings, late nights, and weekends as needed by group business levels
• Performs other duties, as assigned, to meet business needs

Salary : $75,000 - $80,000