What are the responsibilities and job description for the Level 1 Technician position at L.I. Computer Networks, Inc (LICN)?
Job description
IT Support Technician
IT Level 1 Technician
Artilus, Inc. is constructed of a collaborative group of consultants specializing in designing, managing and supporting proactive voice and data networks on Long Island. We would like to hire a new team member that will be dedicated to supporting the technology of our customers and their user base. This is a salary position that offers health benefits and a retirement plan. Salary is negotiable depending on demonstrated skills and experience.
Position would begin immediately after hire.
Candidate Requirements:
MUST BE LOCATED in NASSAU or SUFFOLK, LONG ISLAND, NY
- Minimum of 2 years experience (2 year college degree in relevant coursework OR applicable certifications) supporting computer networks
- Knowledge of corporate antivirus/antispam
- Knowledge of machine imaging
- Knowledge of windows domains
- Understanding of network services (DHCP, DNS, Group Policy)
- Knowledge of Google Suite Admin Console
- Excellent oral and written communication skills, including the ability to interact effectively with executives, engineers, sales people, vendors and peers.
- Excellent organizational skills with ability to team with others to develop and implement complex projects.
- Must be neat, organized, and communicate well.
- Must have a reliable vehicle and a clean and valid NY State Drivers License.
Job Responsibilities:
- Install, configure and support desktops and chromebooks for end users.
- Install, configure and support peripherals for end users.
- Provide basic network troubleshooting (cabling, WiFi connectivity, Nic)
- Troubleshoot and repair software application problems.
- Maintain trouble tickets and provide detailed documentation of all work.
- Handle multiple tasks simultaneously.
- Manage and maintain windows clients and support end users
- Manage and maintain laptops, chromebooks, and iPads
- Troubleshoot user software and peripheral device problems
- Installation of various technical equipment
- Kindly deal with people with a positive attitude
** This customer location will require finger printing and background checks.
Full Time position
Benefits after probation period including health plan and retirement plan.
Job Type: Full-time
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Job Type: Full-time
Salary: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- computer / network support or education: 2 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: Multiple Locations
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- In-person
- School
Ability to commute/relocate:
- Riverhead, NY: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Active Directory: 1 year (Preferred)
- Desktop support: 1 year (Preferred)
Work Location: One location
Salary : $40,000 - $45,000