Analyst Invoice to Cash

Core Responsibilities

• Transactional and analytical skills
• Reporting and analysis on results and projects as assigned
• Root cause analysis and investigation
• Establish a relationship and foster collaboration with internal and external stakeholders in all sectors of the supply chain
• Project management and leading process improvements
• Problem solving
• Represent supply chain at variety of divisional meetings
• Negotiation skills

Day-to-day activities

• Research and resolve numerous types of retailer deductions
• Assist in the preparation of monthly reports for Management, maintaining the A/R system by offsetting approved chargebacks and preparing adjustments for valid deductions
• Prepare professional quality emails and spreadsheets for communicating with key customers and Sales the status of open deductions, including requests for repayment of invalid deductions
• Analyze shipment and payment flows, in order to review and release customer’s orders on credit hold.
• Manage customer’s credit limits and parameters, providing recommendations on next steps when financial situation changes, or based on business needs.

Working relationships and contacts

• Divisional sales and finance
• Cash application
• Customer Service
• Customers and Retailers
• Distribution Center and Returns
• Transportation

Education, Experience and Skills

• BA/BS and/or minimum 1-3 years’ experience in Supply Chain preferably with credit/financial experience
• Spanish as a 2nd language preferred
• Proficient skills in Excel, Word and Outlook
• Excellent analytical skills
• Excellent communication, interpersonal and organizational skills
• Ability to handle multiple projects simultaneously with strong attention to detail
• Enthusiasm to work in a fast paced, team oriented environment
• Flexibility to work occasional extended hours as required
• Ability to present data collected and analyzed to management
• Dependable and reliable self-starter
• Detail oriented
• Ability to seek effective and efficient ways to achieve results
• Ability to build and maintain positive relationships with internal and external customers
• Ability to influence internal and external stakeholders
• Understanding when issues need to be escalated and provide summarized information to suggest/enable decisions

Specific Designations, Certifications or Licenses

• SAP experience is desired but not required
• LSS experience/certification is desired but not required
• Business Process Improvement experience is desired but not required

Competencies

Analytical

• ability to analyse large data sets and conduct root cause investigations
• functional (transactional) knowledge
• calculated decision making abilities

Acts with human sensitivity

• demonstrates respects
• enriches team dynamics

Interacts effectively

• listen and communicates well
• ability to influence internal and external stakeholders

Displays sensitivity to the L’Oreal Métier and demonstrates excellence

• focuses on completing work accurately and with high quality
• sets high standards of performance for self and others

Achieves results

• pursues objectives with drive
• stays proactive
• acts with integrity

Manages complexity and demonstrates entrepreneurship

• reasons from multiple perspectives
• makes decisions independently
• takes initiative
• multi-tasking

Innovation

• questions the status quo
• thinks outside of the box
• ability to implement solutions independently