Counter Associate

Counter Associate

Description

Are you interested in joining a company that was recently certified as a "Great Place to Work" for the fourth year in a row? If so, please read on...

We are seeking a self-motivated and professional Counter Sales Associate. They should be customer-oriented, with strong verbal and written communication skills, excellent organizational skills, with the ability to work both independently and as part of a team.

Responsibilities

• Efficient use of Microsoft Word and Excel to generate accurate and timely reports
• Daily use of Microsoft Outlook and Teams to communicate with internal and external stakeholders
• Effective use of our ERP software and support systems to perform the following key functions:
• • Repair Job opening and closure
  • Repair Billing
  • Procurement
  • Repair-Assisting with quotations and data transfer
  • New product walk in orders
  • Credit card payments
  • Inventory Cycle Counts
• Assist walk-in customers with incoming repair or the purchase of a new product.
• Answer phone, screen phone calls, and route callers to the appropriate party
• Greet and assist visitors.
• Maintain lobby displays
• Maintain polite and professional communication via phone, e-mail, and mail.
• General clerical duties such as photocopying, faxing, and mailing, other duties as delegated by the Manager.
• Back up shipping and receiving as needed.
• Maintain a clean and organized office area.

Requirements

• Proficiency in MS Office (MS Word and Excel in particular).
• Have used or has familiarity with an ERP system.
• Strong attention to detail, including the ability to set priorities, manage multiple deadlines, and work under pressure.
• Ability to work independently and in a team environment with minimal supervision.
• Valid driver’s license.
• Fluent in English language

Preferred

• Superb written and verbal communication skills.
• Aptitude for learning new software and systems.
• Acumatica experience preferred but not required.
• Knowledge of electric motors preferred but not required.
• Mechanical aptitude required.

Physical Demands

• Long periods of standing; occasional periods of sitting and/or bending.
• Able to lift 70lbs
• Uneven or slippery walking surfaces.
• Able to work overtime as needed.

What You Will Receive

At L&S Electric, we believe in rewarding our team with benefits that truly make a difference. Here’s what you’ll enjoy when you join us:

• Comprehensive Health Coverage – Medical, dental, and vision insurance to keep you and your family covered.
• Pre-Tax Savings – Flexible Spending Accounts (FSA) & Health Savings Account (HSA) with employer contributions.
• Company-Paid Protection – Short-term disability & life insurance for you and your dependents, at no cost to you.
• Work-Life Balance – 3 weeks of PTO, 7 paid holidays, and additional paid volunteer time.
• Future Security – 401(k) with a generous company match to help you plan ahead.
• Employee Assistance Program – Support when you need it most, at no extra cost.
• Safety First – Company-sponsored safety shoe and glasses programs.
• Earn More – Performance-based bonus opportunities.

Join a company that values YOU—your well-being, your future, and your success!

About L & S Electric, Inc.

We are a 3rd generation, family-run company focused on delivering results to customers who produce power or use it to drive their business. Our roots date back to the 1950’s in a small electric motor repair shop in Central Wisconsin.

Today, the services and products we provide at L&S have become substantially more diverse compared to our humble beginnings. L&S repair facilities service over 10,000 pieces of equipment each year in industries ranging from industrial customers to power producers to transportation, and everything in between.

At L&S, we proactively support our customers’ equipment through predictive and preventative maintenance. Our power service team stretches across the US and services and maintains our customer’s critical power distribution equipment. We are one of the US’s largest distributors of electric motors, drives and power distribution, and related equipment. And our Power Control Solutions team designs and manufactures integrated solutions for power producers worldwide.

Although we have grown, our focus has not changed. We are driven to have a team that is passionate about providing quality products and services to our customers, with legendary service.

Learn More About L&S:

https://www.youtube.com/watch?v=93K7JvDIboU

https://www.youtube.com/watch?v=cu_xXw665mY&t=23s