Quality Assurance Manager

Job Summary:
The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.

Duties and Responsibilities:

• Accomplishes quality assurance objectives by implementing, monitoring, reviewing, and enforcing policies and procedures.
• Monitoring quality testing and identifying gaps in the testing, recommend and implement appropriate countermeasures & reoccurrence prevention measures.
• Overseeing the quality assurance team & establishing & implementing control plans in operations.
• Supervising and guiding inspectors, technicians, problem solving teams and other staff
• Training other employees on quality procedures.
• Managing quality reports and documentation.
• Collecting and analyzing quality assurance data & recommending action plans based operational performance data.
• Working with both internal and external suppliers to ensure the quality of products meet or exceed established standards.
• Develop and roll-out an enhanced Quality Management System.
• Performs quality audits

Qualifications:

• Proven experience as a quality assurance manager or relevant role
• Thorough knowledge of methodologies of quality assurance and standards
• Excellent numerical skills and understanding of data analysis/statistical methods
• Excellent Interpersonal and communication skills
• Great attention to detail and a results driven approach
• Excellent organizational and leadership abilities
• Strong attention to detail and organizational skills
• Critical thinking skills
• Technical skills and comfort with databases and report generation software
• Understanding of quality assurance processes and standards
• Leadership and teaching skills
• Good knowledge of MS Office Suite applications

Education Requirements:

• Minimum 4 Year / Bachelors Degree in a Technical Educational Background
• Preferred Six Sigma Black Belt

Years of Experience:

• Minimum 5 years Quality Management experience