What are the responsibilities and job description for the Part-Time Runner Position, No Late Nights position at L. Woods Tap & Pine Lodge?
Experience the nostalgia of a Northwoods Supper Club at L.Woods Tap & Pine Lodge, located in Lincolnwood. Our lunch and dinner menu features American classics and barbecue specialties, including Wisconsin Cheese Curds, Buffalo Chicken Wings, Barbecue Brisket Burger, Baby Back Ribs, Almond-Crusted Walleye, Macaroni & Cheese, and nightly specials.
Our Benefits
- Restaurant Discounts
- Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
- Paid Vacation for Qualifying Employees
- Blue Cross Blue Shield Medical Insurance
- Dental & Vision Insurance
- Life, Accident Protection & Critical Illness Insurance
- Domestic Partner Benefits
- 401(k)
About Us
We are a part of Lettuce Entertain You, a company nationally recognized for great food and service. We value creativity, passion, and drive, and reward our teams with top-notch benefits, career-long training and development, and opportunities for growth.
Runner Job Description
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs.
- Greet guests with a warm, sincere smile.
- Use tact and good judgment when dealing with guest challenges and respond to guest needs with patience and courtesy.
- Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen.
- Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils, and is complete before taking it out of the kitchen.
- Communicate any food concerns to the Coordinator.
- Communicate and follow up on any guest request or concern.
- Follow all steps of service.
- Understand and follow the food allergy procedure and special orders/restrictions.
- Comply with all safety and sanitation guidelines and procedures.
- Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Employee Handbook.
- Get along well with others and be a team player.
- Other duties will be assigned as needed.
Essential Functions
- Promptly deliver food to the correct guests according to table and position numbers.
- Available to work a variety of hours, days, and shifts, including weekends.
- Safely and effectively transport food or beverages to a table of three in a single trip.
- Safely and effectively use and operate all necessary tools and equipment.
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction.
- Ability to multi-task calmly and effectively in a busy, stressful environment.
- Work in a confined, crowded space of variable noise and temperature levels.
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds.
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces.