Job Description
Job Description
Description :
Be fit. Change lives. Have fun.
Here at Orangetheory Fitness we create exciting and rewarding experiences for our team members that are
motivated, career driven, and fitness-minded who want to improve themselves and their future. We are currently
looking for an Assistant Studio Manager (ASM) that is keen on driving sales and service excellence to provide
leadership to the sales teams and to support the Studio Manager with day to day operations. If you are someone
looking for growth and eager to promote the health and wellness benefits behind this science-based, full-body group
workout, we encourage you to apply!
Why work for Orangetheory Fitness?
- WORKOUT FOR FREE!
- Sales Commission
- PTO & Holiday Pay
- Flexible Schedules - Weekend Evenings / Nights Off
- Fitness Casual Dress Code
- Medical / Dental / Vision, Life, STD, and Other Benefits
- 401k with Matching
- Paid Training- new hire training and ongoing sales development
- Growth Opportunities
- Employee Recognition Program
- Free Classes for Family / Friends
Assistant Studio Manager Responsibilities :
Manager on Duty when Studio Manager is out, ensuring daily production is met and member experience is held to a high standardAssist in coordinating initial and ongoing sales drivers (pre-sale events, studio events, outreach)Responsible for overseeing the sales process and systems, including meeting performance metrics through membership salesManage, monitor, coach-develop and evaluate the performance of all Sales AssociatesCompliance and adherence to Business Policies for daily studio operationsAssist with training and scheduling of all studio staffModel all studio activities through self-involvement (leading by example)Responsible for New Hire onboarding and delivery of initial Sales Associate training scheduleEnsure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests and document scanningProvide and maintain the highest level of customer service, using effective decision-making to help resolve customer service issuesManage social media platforms, social calendars, and monthly newsletter, using marketing tools for effective community involvementResponsible for ensuring that the facility is clean, maintained and operationally soundRequirements :
Proven sales and leadership experience is requiredMust possess excellent leadership skills to create a positive, successful environment for staff and membersStrong work ethic, integrity, and professional demeanorSolid verbal and written communication skillsAbility to work and function in a team environmentFlexible to work day, evening and / or weekend hours as neededPassionate about fitness and helping others achieve their goalsPrevious management experience in the health & fitness industry strongly preferred
