Job Description
Job Description
Description :
Be fit. Change lives. Have fun.
Here at Orangetheory Fitness we create exciting and rewarding experiences for our team members that are motivated,
career driven, and fitness-minded who want to improve themselves and their future. We are currently looking for a Studio
Manager keen on driving sales and operational excellence to provide leadership and daily direction within our studios, while
promoting the benefits behind this science-based, full-body group workout.
The Studio Manager is someone who is task-oriented and willing to be held accountable. Who will look everyone who enters
the studio — members, employees, visitors — in the eye, call them by name, and make time for them. Who can motivate a
sales team. Who listens. Who likes to stay fit and to have fun!
Why work for Orangetheory Fitness?
- WORKOUT FOR FREE!
- Monthly Bonuses
- PTO & Holiday Pay
- Flexible Schedules
- Fitness Casual Dress Code
- Medical / Dental / Vision, Life, STD, and Other Benefits
- 401k with Matching
- Paid Training
- Growth Opportunities
- Employee Recognition Program
- Free Classes for Family / Friends
Studio Manager Responsibilities :
Responsible for overseeing the sales process and systemsManage and exceed all Orangetheory sales and operational budgetsResponsible for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, cost controls and facilities maintenanceLead and coordinate initial and ongoing sales drivers (studio events, community outreach)Manage, coach, and develop all staff by modeling all studio activities through self-involvement (lead by example)Train, mentor and evaluate the performance of all employees for ongoing success and future growthResponsible for monthly 1 : 1s and annual staff performance reviewsEnsure compliance and adherence of Orangetheory business policies for daily studio operationsMonitor the hiring and scheduling of all studio staffDevelop a high energy culture through contests and incentive-based motivationResponsible for 30-60-90 and annual OTF staff performance reviewsEnsure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests and document scanningProvide and maintain the highest level of customer service, using effective decision-making to help resolve customer service issuesRequirements :
Proven sales leadership is required (3 years)3 years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and terminationMust pose a high caliber approach to coaching and staff developmentMust possess excellent leadership and management skills to create a positive, successful environment for staff and membersPrevious management experience in the health & fitness industry strongly preferredStrong work ethic, integrity, and professional demeanorSolid verbal and written communication skillsPassion for health and wellness
