What are the responsibilities and job description for the Host - SweetFire Kitchen (Part-time) position at La Cantera Resort & Spa?
About Us:
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Location Description:
One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.
Overview:
The Host shall strive to provide exceptional service to Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
- Full Time employees have access to Medical and Dental insurance to fit your needs
- Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn’t love to get away)
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids!)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.
One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.
The Host is responsible for greeting and proper seating of guests as they enter the restaurant. They will be responsible for creating an excellent first impression as well as ensuring timely and appropriate seating of guests. The Host will assist in maintaining the Resort Standards.
The Host shall strive to provide exceptional service to Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!
ESSENTIAL JOB FUNCTIONS:
- Plans and coordinates timely seating of guests
- Greets incoming guests
- Takes reservations in person and over the phone, using professional language at all times
- Responsible for hanging guests coats, purses, etc.
- Cleans and resets tables as needed
- Provide guests with high chairs, booster seats, etc.
- Ensures guests are comfortable and welcome if required to wait
- Maintains cleanliness of podium areas
- Answers restaurant telephone, responding to guests’ questions in a professional manner
- Escorts every guest to the table, hands out menus and ensures table(s) are properly set up
- Maximizes the seating of the restaurant
- Attends mandatory monthly department meetings appropriate resort and division meetings
- Assists servers, and bussers with refilling beverages and/or clearing tables
- Schedules dining room reservations
- Notifies servers of guests’ special requests, events, etc.
- Completes all assigned side-work, obtaining manager’s signature when complete
- Informs server of any potential guest issues
- Familiarizes him/herself with the menu
- Answers questions and/or makes recommendations on menus as needed
- Assists servers with monitoring assigned tables for customer satisfaction, quality, and additional service
- High school education required
- Prior food and beverage experience preferred
- At least six months customer service experience preferred
- Must be able to read, write and speak English
- Must be at least 16 years of age
- Must be able to accurately follow instructions, both verbally and written
- Must possesses excellent communication skills
