Facility Manager

ABOUT LA CHEIM

La Cheim has been providing a robust continuum of care for nearly 50 years to help children and adults who were previously unreachable. Our non-public school, community mental health center, therapeutic behavioral services program, and Short-Term Residential Treatment Program offer educational and mental health services throughout Alameda and Contra Costa County. 

Our team is made up of teachers, art therapists, counselors, psychiatrists, psychologists, RNs, social workers, MFTs, and mentors who are known for their caliber and compassion. They create life-changing experiences for those they serve. All La Cheim programs embrace and apply a Trauma-Informed approach to addressing emotional and behavioral issues.

By joining La Cheim you will be part of a supportive community serving an inspiration mission. You will enjoy rich benefits, valuable training and wellness opportunities, close support, and room to grow. 

POSITION DESCRIPTION

The Facility Manager is a core part of the management team of a six-client STRTP Program. The Facility Manager has oversight of the day-to-day operations of residential facilities. Ensures the facility is appropriately operated. Ensures that the program has required program supplies/materials and addresses any residential concerns as they arise. Has oversight of maintenance of the facility, youth and staff schedules, house programs/rules, and operations. Ensures the program is implemented in alignment with program policy and procedures. Addresses personnel issues as they arise. Educates partners on the program and supports the recruitment and enrollment of clients. Provides training to staff as indicated to ensure appropriate competency and secures additional program resources as needed to ensure competency. Manages program expenses. Has direct reports and oversees performance in alignment with ascribed duties. 

The Facility Manager must ensure that STRTP is operated in accordance with all Community Care Licensing Regulations (CCL) and all La Cheim STRTP policies and procedures.

QUALIFICATIONS AND SKILLS

1. Must have a valid California Driver License and car insurance
2. Must be able to pass all required tests and clearances (Live Scan (DOJ, FBI, Guardian) TB test, etc.)
3. The Facility Manager must have supervisory experience in a Children’s STRTP or STRTP.
4. Report suspected neglect or abuse as a Mandated Reporter.

The Facility Manager shall also meet ONE of the following requirements prior to employment:

1. Have a Bachelor of Arts or Sciences Degree; OR
2. Have a valid Child Development Teaching Permit; OR
3. Have completed 12-semester units of Early Childhood Education, Adolescent Development, or Foster and Kinship Care Education and have at least 100 hours of experience working with youth; OR
4. Have a valid certificate as an Alcohol Counselor, Drug Counselor, or Alcohol and Drug Counselor, and have at least 100 hours of experience working with youth; OR
5. Have a valid Vocational Training certificate, credential, or documentation demonstrating that the individual is a trade journeyperson who instructs children in vocational skills and has at least 100 hours of experience working with youth; OR
6. Have previously been employed as a staff or volunteer at an STRTP or Short-term residential therapeutic center for at least one year; OR
7. Have relevant experience as determined by the Department of Social Services to meet any of the above requirements.

Desired Qualifications

1. Previous experience interacting with youth in a collaborative manner utilizing and incorporating Trauma-Informed Care Principles.
2. Team-orientated personality.

PROFESSIONAL ATTRIBUTES

1. Functions as a “team player,” prioritizing the organization’s best interests.
2. Proactively identifies opportunities for improvement and ways to contribute.
3. Exhibits creativity, adaptability, openness, and a high level of professionalism.
4. Possesses strong organizational and interpersonal skills.
5. Maintains confidentiality with discretion.
6. Demonstrates excellent verbal and written communication skills.
7. Works effectively independently and pays close attention to detail.
8. Collaborates well with other agency staff.
9. Outstanding organizational and time management abilities.
10. Exhibit a strong professional commitment and represent La Cheim effectively while engaging with the community.

PHYSICAL REQUIREMENTS

The following is the extent of the specific activity required for this position:

1. Stairs – climbing stairs up to 50-100 – up to 2-4 hours, not continuously.
2. Sitting – up to 2 hours, not continuously; standing – up to 4 hours, not continuously
3. Walking – up to 2 hours, not continuously; bending over – up to 1 hour, not continuously.
4. Crawling – up to 0 hours; climbing – up to 0 hours, reaching overhead – up to a few minutes.
5. Crouching – up to ½ hour, not continuously; kneeling – up to a few minutes
6. Balancing – up to 0 hours; pushing or pulling – up to a few minutes.
7. Lifting or carrying – 25 pounds or less; repetitive use of feet – up to 0 hours
8. Repetitive use of hands – up to 0 hours
9. Grasping – with one or both, simple and firm, for up to 1 hour, not continuously
10. Fine dexterity - either hand up to 1 hour, not continuously Auditory and visual acuity – 8 hours within normal limits and maybe with glasses, contact lenses or hearing aids.
11. Driving cars and vans; Exposure to uneven concrete and blacktop
12. Exposure to normal dust, heat, and noise
13. Exposure to emotionally disturbed students who may be physically and verbally violent and require safe physical management.
14. Frequent exposure to office equipment.

ESSENTIAL DUTIES

Staff Scheduling, Training, and Supervision

1. Aid with training and shadowing of Direct Care Staff.
2. Assist with coordination and ensuring that Direct Care Staff attend monthly and scheduled training.
3. Conduct weekly supervision meetings and monthly individual supervision meetings for all Direct Care Staff leads and
4. Ensure safe, well-trained, and cost-effective STRTP staff coverage twenty-four (24) hours per day, seven (7) days per week.
5. Complete written employee evaluations and performance reviews.
6. Consult administrative warnings with the Administrator.

Program Supervision and Development

1. Manage an effective milieu treatment program which meets each client’s treatment needs and treatment plan goals and is supportive of each client’s strengths.
2. Ensure the consistent application of house rules and the development of an atmosphere of trust and support within the STRTP, with staff utilization of treatment plans, rewards and incentives, and effective use of the key counselor.
3. Work as direct care staff as needed to enhance residential program support.
4. Role model effective interventions and conduct on-site staff supervision and training.
5. Facilitate weekly team meetings.
6. Plan in advance for special program activities (birthdays, graduations, holidays, camping trips, etc.). Request necessary funding from the agency fiscal office.
7. Complete monthly client attendance forms and submit them to the Program Administrator no later than the second day of the month;
8. Ensure completion and submission of maintenance request forms for repairs and upkeep beyond the scope of the STRTP staff.
9. Complete monthly Health and Safety Inspections of the STRTP; ensure all emergency equipment certificates and tags are current and up to date.
10. Monitor and develop membership in outside community programs.
11. Monitor client’s employment/workability involvement and progress.
12. Serve as an integral member of the Continuous Quality Improvement Committee ensuring the collection of information/data on an ongoing basis to aid in quality improvement measures to improve policies, practices, and client satisfaction.
13. On-call by phone 24 hours per day on assigned days. May be required to come into work in extreme emergency or staffing shortage.

Fiscal Responsibilities

1. Ensure that direct care staff employee payroll and time-off records are accurate, properly completed, and submitted to the Program Administrator in a timely manner.
2. Ensure that funding for birthdays, clothing, graduations, and other special activities is requested in advance.
3. Maintain accurate logs of client property and monies.
4. Monitor the distribution, usage, and accounting of the STRTP petty cash.

Communication

1. Ensure that significant STRTP information is communicated, in a timely fashion, to all involved team members including school personnel, administration, mental health staff, and STRTP staff.
2. Ensure that the Administrator is informed of any critical incidents related to the STRTP.
3. Review STRTP communications and documentation to ensure accuracy and consistency (shift notes, shift exchange, incident reports, etc.).
4. Ensure positive relationships with STRTP neighbors and other community members.
5. Attend and participate in STRTP Meetings.
6. Actively support a program in which conflicts are discussed and resolved by both clients and staff.
7. Coordinate and check in about all house concerns with the Administrator.

ADDITIONAL RESPONSIBILITIES

1. Complete all required trainings as assigned
2. Attend all mandatory meetings
3. Meet regularly for individual oversight with supervisor(s)
4. Other duties may be required as La Cheim continues its development. Employees are expected to be flexible and responsive to changes in the scope of duties.
5. Understand and embody La Cheim's philosophy, organizational culture, and communication channels by practicing a collaborative approach.
6. Complete any additional tasks assigned by the Supervisor, Department Head, and/or CEO
7. Provide general supervision of clients in accordance with the policies of the facility and Trauma-Informed Principles.
8. Support the needs of the clients in a culturally and linguistically responsible manner.
9. Proactively support the maintenance of an inclusive and respectful working environment.
10. Provides verbal and non-verbal crisis de-escalation and intervention for clients.
11. Employees are expected to be flexible and responsive to changes in the scope of duties.

Salary : $27