Host-Hostess

Job Type : Full-Time

Summary : Responsible for thewelcoming and guidance of guests entering the hotel, whether be for a hotelstay or a visit to the restaurant, the host / hostess will be the first and lastimpression of our guest. No Previous experience required.

Responsibilities include but are notlimited to the following :

Essential Job Functions :

• Responsible for the welcome of all guests that enter La Colombe d'Or,escorting them to the appropriate place (Front Desk or Restaurant)
• Be present on the lobby floor engaging with customers during servicehours.
• Monitor coursing and steps of service forall tables, anticipating guests upcoming needs.
• Speaking with guests, or staffusing a clear, professional, and respectful language at all times.
• Responds to individual guestneeds, inquiries, and / or complaints as they occur.
• Assistthe restaurant team with the inspection of tables, ensuring they are ready forguests arrival.
• Ensurescustomer satisfaction with all aspects of the dining experience and / or hotelexperience
• FieldsTonight & Tomorrow calls and email in a professional and helpful manner
• TakeIn-room dining calls and orders, demonstrating in dept knowledge of food andbeverage menus.
• Assistthe restaurant team with side work and prep work with downtime.
• Report toRestaurant Managers regarding any need for repairs or housekeeping of allrestaurant spaces and materials.
• Assist inthe upkeep, storage, and organization of all restaurant supplies
• Adhere togrooming guidelines and standards.
• Observe all legal guidelines and procedures of the TABC.
• Thorough knowledge of productrecipes, hotel policies and executing guest special requests.
• Thorough knowledge of andcorrect application of all hotel policies, procedures, and practices.
• Ability to maximizeeffective usage of the systems in place and recommend system improvements.
• Perform other duties asassigned.

Essential Job Skills :

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