What are the responsibilities and job description for the Dental Front Office: Treatment Coordinator/Insurance Specialist position at La Conner Dental?
We are growing and looking for a Front office Treatment Coordinator to help our front office. You will act as one of the ‘faces’ of La Conner Dental and ensure patients receive a heartwarming welcome and they are your #1 priority. You will be a TEAM player in front desk activities, including calls, scheduling appointments, recall, Treatment plans, Insurance verification, and various other tasks. As a Front Office Treatment Coordinator you should combine a pleasant personality with a dynamic professional attitude.
Responsibilities
- Help answering incoming calls
- Treatment Planner and Financial Coordinator
- Scheduling Appointments
- Help with Patient Recall -Monthly and Scheduling
- Troubleshoot emergencies and patient needs
- Checking/ Scanning/ Data Entry of New Patient Paperwork
- Assisting front office in a multi task capacity
- Making Sure Hygiene is full for the next day
- Attend morning huddles before patients
- Confidence in discussing financials and collecting co-pays with patients
- Insurance Knowledge and Dental Terminology
- Able to follow Covid-19 Procedures and Policy's
- HIPAA/OSHA Compliant
Skills
- Dentrix software Knowledge a Plus
- Hands on experience with dental software and dental knowledge
- Confident, Professional, Personable and articulate
- Multi -line phone skills
- Experience in Dental Treatment Coordination a Plus
- Medical & Dental Insurance Knowledge and verification
- Understand dental coding and billing
- Computer Savvy and able to work in a fast paced work environment
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma
Job Types: Full-time, Part-time
Pay: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Dental office: 2 years (Required)
Work Location: In person
Salary : $24 - $30