What are the responsibilities and job description for the Front Desk position at La Cross Dental?
Job Title: Front Desk Associate
La Cross Dental, a growing dental practice administration and laboratory with multiple locations across the St. Louis area, seeks an enthusiastic and personable Front Desk Associate for one of our offices in Litchfield, Illinois.
As a dynamic organization committed to improvement, we strive to provide patients with high-quality care and promote healthy living within our communities. We foster a collaborative, positive, and inclusive culture that emphasizes work-life balance, training, and growth opportunities.
Responsibilities:
- Serve as the first face and point of contact for patients in the office and on the phone, providing excellent customer service and handling inquiries.
- Manage daily schedules, patient charts, and office duties such as filing, faxing, and receiving packages.
- Verify insurance and communicate with insurance companies, ensuring smooth operations.
- Greet patients, communicate payments, and provide follow-up instructions or appointments as needed.
- Schedule, reschedule, and cancel appointments while adapting to changing priorities in a fast-paced environment.
Preferred Qualifications:
- Dental or medical office experience.
- Knowledge of Eaglesoft or practice management software.
- Experience with Microsoft Office suite.
- Understanding of dental terminology.
Our Culture and Benefits:
We value integrity, honesty, engagement, respect, and fun in our workplace. Our employees enjoy competitive compensation and benefits packages, including PTO, paid holidays, employer-paid life insurance, 401K with employer matching, and shortened workweeks.
Salary: $20-$25 per hour.
Salary : $20 - $25
