Special Projects Case Manager

SUMMARY: The Career Center Special Projects Case Manager serves as the critical link for the Sacramento Works Job Center System/America’s Job Centers (SWJCS/AJC’s). The Career Center Special Projects Case Manager performs a variety of duties, including reviewing files and case notes to ensure accuracy, and compliance with SETA regulations. The position will work with the Employment Site Supervisor, Executive Director, other Employment Training Specialist, Out of School Youth Case Managers and other SETA staff, to ensure client services are appropriately documented, employer information is appropriately documented, that they meet quality assurance standards and disbursements are timely. Coordinate client referrals for supportive services further employment resources and work with the case management team. Work on Special Projects for the Career Center, including P2E, Regional Equity and Recovery Partnership, Digital Literacy workshops.

MAJOR DUTIES AND RESPONSIBILITES:

• The Program Coordinator plays a pivotal role in implementing the Regional Equity and Recovery Partnership (RERP) by providing comprehensive job center services focused on the Aggie Square and surrounding neighborhoods
• Collaborate with individuals and organizations within the Aggie Square and surrounding neighborhoods to deliver job center services that promote mental well-being and economic recovery.
• Develop and oversee programs that facilitate career pathways in the Public Sector, with an emphasis on Digital Literacy, IT, and Business/Professional skills.
• Coordinate special projects such as Volunteer Income Tax Assistance Program, recruit volunteers, oversee program deliverables, outreach and organize special events.
• Follow the One-Stop System customer flow
• Develop workshops to assist customers in enhancing skills that help them attain employment
• Outreach and engage community members
• Work in coordination with partners to outreach for participants, employers and other supportive services.
• Work in coordination with La Familia Training Center Staff, SETA Liaison, and other SWCC/AJC’s to recruit, register and enroll participants
• Match participants with employer and holds job fairs and other employment activities
• Provide Case Management services and maintain file documentation per SETA requirements.
• Conduct follow-up for 1 year after for clients enrolled in Individualized services
• Resolve various questions and/or conflicts that may arise during job search and retention.
• Enter required information/date/case notes into the Sacramento Works Virtual One Stop System and maintain participant files
• Attend staff meetings and training as required
• Assist with Employment Orientations.
• Perform other duties as assigned

EDUCATION/EXPERIENCE REQUIREMENTS:

• B.A. or equivalent in Business Administration or related field preferred.
• Minimum of one-year experience in similar position

QUALIFICATIONS:

• Have strong computer and E-mail communication skills and have the ability to adapt to new databases
• Demonstrate strong organization, planning, and prioritizing abilities
• Experience working with culturally diverse populations in the public and private sector
• Highly motivated, self-directed, and customer service oriented
• Current, valid California Driver's License and driving record and current proof of personal auto insurance.
• Maintain a professional demeanor at all times
• Understand and carry out oral and written instructions
• Bilingual in English/Spanish is preferred
• Cultural awareness regarding race, ability, sexual orientation, gender identity and other social identities, with an existing ability to communicate and collaborate with people across lines of difference with respect and dignity.
• Must provide linguistically and culturally sensitive care to promote the reduction of cultural barriers to all the community without bias.
• Must have a cultural understanding and able to work with a diverse population, including but not limited to language proficiency.

Note: It is the responsibility of the applicant to meet the entrance requirements as stated above. Upon accepting employment, the applicant will sign to indicate that he/she has read, understands and possesses the qualifications required.

Equal Opportunity Employer

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Cultural Awareness: 1 year (Preferred)
• Organizational skills: 1 year (Preferred)
• Case management: 1 year (Preferred)
• Social work: 1 year (Preferred)

Work Location: In person

Salary : $40,000 - $42,000