What are the responsibilities and job description for the Care Coordinator position at La Familia Medical Center?
Description:
I. Position Function Summary
Under the supervision of the Community Health Director, the Community Care Coordinator assists the Lead in improving awareness of and access to LFMC medical, dental, behavioral, support, and healthcare for the homeless services for patients and target non-patients.
II. Essential Responsibilities
- Assists with community partner collaboration around patient access and social determinants of health by supporting partner communication, attending meetings, and connecting with new partners when possible;
- Explores community resources and maintains a working knowledge of agencies providing services to improve patient health equity;
- Helps to coordinate community health programming, including food security, nutrition, wellness, and other events;
- Provides health education and motivational interviewing to target patients and community members; identifies health barriers and needs, navigates to LFMC services and “social determinants of health” resources;
- Provides Medicaid enrollment, patient registration, and scheduling services in target community health settings;
- Understands health disparities in Santa Fe County and their root causes;
- Supports health equity of patients and target community members in emerging public health issues, such as COVID-19 pandemic, by implementing target health education interventions;
- Disseminates health education information and materials across LFMC sites and to community leaders;
- Assists in coordination and entry of qualitative data collection for patient satisfaction and ongoing community health needs assessment activities;
- Tracks, prepares, and submits all required patient and activity reports accurately and in a timely manner;
IV. Education, Experience and Skills/Training
- High School diploma/equivalent;
- Prefer candidate with experience in one of the following areas: medical or dental front office work, inventory management, customer service, event planning, medical assistants, community health workers, patient navigation or care coordination, etc.;
- Fluent in both English and Spanish
- CPR certification, required
La Familia Medical Center offers a comparable benefits package.
Bargaining Unit Position
Union:
Non-Union: X