Case Management Specialist-PT

Job DetailsJob LocationFESCO Banyan - Hayward, CAPosition TypePart TimeSalary Range$20.56 - $21.18 HourlyJob ShiftDayDescriptionPOSITION OVERVIEW : The Case Management Specialist supports residents at Les Marquis and Banyan House move toward self-sufficiency and secure a more permanent place to call home. The Case Management Specialist strives to provide a high level of customer service to our residents at all times and executes operational tasks while on site. The goal of the Case Management Specialist is to ensure the security and safety of the site and its residents, carry out shelter guidelines and schedules, handle crisis situations, and assist residents as needed.We are currently seeking candidates for the following shifts (Note : Schedule may vary based on program need) : 8 : 00 am - 1 : 00 pm Mon-FridayEssential Job Functions and Responsibilities : Case ManagementScreen applicants via phone interviews; record documentation; refer to Program Manager / Program Lead as appropriate.Conduct intake interviews; complete intake / exit and HMIS documentation for program entry and exit.Research and provide referral sources for residents.Assist residents on accomplishing weekly Action Plan goals established with Program Manager / Program Lead; collect all documentation as needed; record daily plans and activities in case notesRespond to resident requests; provide guidance and direction to residents in support of their action plansComplete follow-up forms for former resident calls as received Maintain resource binder with up-to-date materials as receivedMaintain Master Log binder with updated formsMake copies of forms needed for day to day operations and case managementDocument case management services and complete service logFacility and Resident House ActivitiesEnter data in appropriate logs and records (daily entries in logs and case files, waiting list, donations records, etc.)Handle crisis situations : illness, emergencies, etc.Monitor resident signing in and out of facility, and meal logsReceive, sort and store / dispense donated items; fill out donation paperwork Perform building security and cleanliness checks; inspect common areas, doors, windows, alarms as scheduledInspect and sign off on resident chores Carry out facility guidelines and scheduleAccomplish all items on daily shift checklistProvide child care (usually with assistance from volunteers and Activity Leaders) when parents are in life skills classesFood ServicesMaintain kitchen area as specified on shift checklistMay support with preparing breakfast / dinner for 20 residents. Follow FESCO guidelines on cooking healthy meals.Check off meals in the roster and ensure that residents sign up for meals and saved plates.HMIS Data InputResponsible for entering data recorded on HMIS Intake and Exit Forms for all residents. Other Facilitate or lead life skills workshops for residentsAttend trainings and participate in events relevant to key responsibilitiesTrack and regularly report on key metrics for responsible function areasLeads and collaborate on special projects related to agency objectives as appropriate Other miscellaneous duties as appropriateQualificationsQUALIFICATIONS & EXPERIENCE : High School Diploma or equivalent RequiredMinimum 1 year of experience working with individuals and families in crisis, homelessness, substance use, and / or mental health issues.Clear Tuberculosis Test from within the last 60 days required Spanish Bilingual RequiredNon-Profit and Community Based Organization experience highly desirable.Demonstrates and models excellent "customer service" orientation, especially in the ability to interact with people at all levels within and outside the agency.Thinks independently and can make informed decisions when needed. Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties. Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.TB tested (Tuberculosis Cleared)ServSafe Food Safety Certification within 30 days of hire (La Familia will provide)CPR and First Aid Certified (La Familia will provide)Valid CA Driver's licenseAuto insurance : Personal vehicle may be used for business related purposes; it is recommended you inform your auto insurance carrier. Current state-mandated guidelines requires employees in this position to be fully vaccinated against COVID-19, including booster shots. Accommodations may be available as required by law. Applicants who are offered a position will be asked about their vaccination status and applications will be required to provide proof of vaccinations against COVID-19 including booster shots. The agency can provide accommodations as required by law in certain circumstances. BENEFITS : Work life balance Great working hoursSupportive / Collaborative work environment Mileage reimbursementOpportunities for Growth and Professional DevelopmentHoliday and employee celebrations

Salary : $21 - $21